Refinable Pancakeswap - Tokens went missing - need help

Support & Feedback English
41

Hi @Rowanberg1984 the one you have contact address is 0x4e6415a5727ea08aae4580057187923aec331227
use this contract to add your custom token.

42

Everyone within FINE token display issue, read this:
make sure you followed the instructions according to this article also use VPN: How to Add a Custom Token

I followed the steps.

  1. Select smart chain on network selection
  2. Contact: 0x4e6415a5727ea08aae4580057187923aec331227
  3. Name: Refinable
  4. Symbol: FINE
  5. Decimal: 18

image
image1242×2564 131 KB
image
image1242×2586 125 KB

1 Like
43

Hello Alan, I have the wxact same issue, I am missing 1 BNB due to this same issue

  1. VERSION 1.28.8

0x47d77Ca85Ed2F85E68E60D588C0156592E700f1d

3 I did not have the register

  1. I used 1BNB coin to buy Refine ( FINE), I made 4 transactions, after a moment all showed as failed but one which went thorugh, one went back to my wallet but one BNB coin was gone anyways and I did not get the FINE coins either, one BNB coin is missing now. Wen I go to the history of transactions it only shows the one that went through successfully, I need that BNB coin back
44

Hi there, I followed your instruction however, I still have 0 fine token as of the moment when the purchased i made was successful and my funds were already deducted .

version 1.27.2
wallet address: 0x9d0BA9F3154d481d5928ed07999C61b3A4e69364
transaction hash
0x2e43e6d4888819b63fbf0cddf67d9587c1bd58f61a84130f7876dd94fca5e156

45

Hi, this could be error with smart contract you are interacting with. Contact project owners for clarification.

46

Hi @cryptomistess05 you purchased fake token with this contract: 0x47962e8312cdf3b0aed694931b3ced94a4de403b
Use this contract to add it as custom token.

47

Hello Alan. The VPN worked, however when can I expect to be using the wallet without a VPN?

Due to this issue, I was unable to trade off the coin freely after purchasing and now I’m sitting at a loss that could’ve been avoidable. To add salt to the wound, I now have to use a VPN to check my balance which is an extra step that is just an inconvenience.

I don’t mean to sound rude towards you as you’ve been quite helpful however my experience in trust wallet as a first time user has been rather challenging and I’m extremely frustrated at this point :frowning:

48

In some cases, your connection gets blocked when you are on a country that prevents accesing Crypto related sites or app. Some users also want additional privacy, using VPN is one way to add this layer of security. This can also affect the performance of the app, be wary of restrictions and abide by them.

49

I was swap bnb to safemoon last night and thay were showing in balance. But when I checked today coins are missing showing 0 balance

50

Hey Alan I had the same issue on

0x99e550d7b8da4668d7114d3c6b9a663d290b5cc0cd5fecbb4fa1a4d72c61eeff

any advice?

I also have one that said it went through but never arrived 0x722804e56cdb9e1290d8bba4387fc61d92eba06f4645c89d96dd8e213aac304c

51

Hello, try the following :-

1 Update your app

2 Reimport your wallet

3 Use VPN

If problem persists

1 Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2 Crypto wallet address (press the receive icon near the send button, take a screenshot, and attach it here)

3 Transaction hash or link (if you have any, please copy and paste and attach a screenshot as well

52

I already added it but the amount reflecting is only 0.00005…i can see my fine token in pancakeswap @50,000…

1 Like
54

@cryptomistess05
It seems you put incorrect decimals,
Here are the correct details

  1. Select smart chain on network selection
  2. Contact: 0x4e6415a5727ea08aae4580057187923aec331227
  3. Name: Refinable
  4. Symbol: FINE
  5. Decimal: 18