A post was split to a new topic: Deposited Bnb from binance wallet
I tried getting a hold of Bitmart with zero luck is there anyway your team can reverse the transaction?
Thank you!
Hello,
I can’t get for help because I’m new there. Also I can’t create the ticket. Could you please help me?
I sent from MetaMask wallet on Poligon chain 0.072177368104029428 BNB (address 0x20f939709e823056e06761e71f178de3a7e04ed1) to Trust Wallet smart BNB address 0x5c4b7ccbf908e64f32e12c6650ec0c96d717f03f. Payment not arrived.
How I can recover it to Trust wallet or back to MetaMask?
Hello @Gintautas2232 To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
Hi again,
Thanks for your response. I solve this problem already.
Best regards,
Gintautas