Send to wrong address

Support & Feedback English
1

hello, i accidently send saitama inu form trust wallet to shiba int coinbase.how can i recover my money or the coin back?

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2

Hello @eyoel Please contact the customer support of Coinbase so they can assist you with the deposit issue.

3

Hi there I transferred my BNB on wrong address i need to send it to Smart chain bnb but by mistake send it to bnbpay address. Help me with the issue

4

Hello @Amansaini
Is the receiving address you sent to yours? If not, there is nothing we can do as Trust wallet can not reverse, cancel or refund confirmed transactions on the Blockchain.

5

Yes it was the address from trust wallet. I made a transaction from binance to trust wallet but put the address of bnbpay instead of smart chain bnb

6

@Amansaini
Please provide your receiving address and the transaction ID.

7

@JennyMillan
0x29eAa89314B88a47E9CBE4b01223aC4e403EA86C This is the good one

0x29eAa89314B88a47E9CBE4b01223aC4e403EA86C This is the one i put by mistake

0xf562ab5561c0f0f712a448cee70656b404e2366543d0fff0c3dacc522beef94f This is the TRX id from binance

8

@Amansaini
You sent your funds to a contract address and unfortunately that can’t be recovered.
Please be careful next time when transacting.

9

@JennyMillan so there is nothing you can do with this because everything is connected with your wallet

10

@Amansaini
Please be informed that Trust Wallet cannot reverse, cancel, nor refund confirmed transactions in the blockchain.

11

Hi. Can you please help me to recover my BNB? My remaining balance was sent to Jojo CA. Please advise. I really need it.

12

@ghingster
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

13

Hi @JennyMillan I was wondering if you could assist. I posted somewhere else but I am unable to start my own tread for some reason. I sent Binance pegged Ethereum to Coinbase regular Ethereum for my own wallet. But Coinbase doesn’t recognize it so as of now it is floating in space. Is there any way to get it back to my trust wallet since I have no access to it on Coinbase?

14

Hello, from my Trust Wallet is sent Red Floki coins/tokens to my CDC wallet. Unfortunately CDC do not support Red Floki coin/token. Therefore, CDC never received it and it’s no longer in my Trust Wallet. What do i do

15

Hello @Markallan07
Please contact the customer support of Coinbase so they can assist you with the deposit issue.
If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

@Joseph4455
You also need to contact the customer support of CDC so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

16

A post was split to a new topic: Sent USDT to BNB

17

Please I mistakenly sent usdt from my binance to my bnb smart chain on trust wallet and the transfer have not reflected on my trust wallet bnb smart chain. How can I get back the usdt? Please

18

Bellow, I am wrongly sent Trox (484 No’s) instead of bsc yesterday. Can I recover ?

19

Hi! I withdraw BTT coins mistakenly to the VET address of Trust wallet, how to recover them now ? Please help me

20

Hello @Rayaskyjas
You need to add your USDT as a custom token.
Open your Trust app, tap on the icon at the upper right corner
Search USDT and enable the one with BEP20

@Saimira
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

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