Sent ETH from Kucoin not received on Trustwallet

Hi, I sent 0.299ETH from my kucoin to my trust wallet. the transaction was complete but no ETH was received on Trust. Here’s the link to transaction details:

https://explorer.kcc.io/en/tx/0x8058bea196cd497fce19392d7a3115c1ac2be881493fd814917bd7cd88494ad1

TxHash: 0x8058bea196cd497fce19392d7a3115c1ac2be881493fd814917bd7cd88494ad1

Receiving address: 0x218360e5f870A90582151FbB91935FBD96EF63f2

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Hello @kay77 you withdraw ETH KRC-20 to the native ETH (ERC20) address. Trust wallet currently doesn’t supports KCC blockchain (where you withdraw your funds).

You have to extract your ETH private keys using this guide: How To Recover Funds Sent to a Wrong Public Address

Select ETH in the coin part. Scroll down to the list of derived addresses and get the private key in the first row.

After getting the private key, Import to wallet that supports KCC blockchain eg. Metamask.

[in case you use Metamask] Set the custom blockchain as shown on this guide: How to Add Kucoin Community Chain (KCC) Network to Metamask

A post was split to a new topic: Swapped XRP from BNB

Thank you @Alan47. Followed your instruction to the point that I have the private key. Then on I managed to add KCC to Metamask. But after that I tried to import (using private key) but it’s not there! Anymore advice? Please help! thank you.

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@kay77 probaly add it as custom token on Metamask. But you have to contact Metamask on how to add custom token.

A post was split to a new topic: Can’t send XRP due to address error

Thank you so much @Alan47 I found it!! Phew… you are such a star, thank you!

hi I too experienced the same problem, and also got the private key. Just wondering what did you do to be able to transfer it back into MetaMask?

How should I export my waves wallet mnemonic in my multi-currency wallet?

Hello @xxxdc @Ixaac check this: Am I in Control of My Private Keys?

About Metamask, you have to contact them for support: Am I in Control of My Private Keys?