Hi, I sent 0.299ETH from my kucoin to my trust wallet. the transaction was complete but no ETH was received on Trust. Here’s the link to transaction details:
https://explorer.kcc.io/en/tx/0x8058bea196cd497fce19392d7a3115c1ac2be881493fd814917bd7cd88494ad1
TxHash: 0x8058bea196cd497fce19392d7a3115c1ac2be881493fd814917bd7cd88494ad1
Receiving address: 0x218360e5f870A90582151FbB91935FBD96EF63f2
Hello @kay77 you withdraw ETH KRC-20 to the native ETH (ERC20) address. Trust wallet currently doesn’t supports KCC blockchain (where you withdraw your funds).
You have to extract your ETH private keys using this guide: How To Recover Funds Sent to a Wrong Public Address
Select ETH in the coin part. Scroll down to the list of derived addresses and get the private key in the first row.
After getting the private key, Import to wallet that supports KCC blockchain eg. Metamask.
[in case you use Metamask] Set the custom blockchain as shown on this guide: https://padd.finance/how-to-add-kucoin-community-chain-kcc-network-to-metamask/
Thank you @Alan47. Followed your instruction to the point that I have the private key. Then on I managed to add KCC to Metamask. But after that I tried to import (using private key) but it’s not there! Anymore advice? Please help! thank you.
@kay77 probaly add it as custom token on Metamask. But you have to contact Metamask on how to add custom token.
hi I too experienced the same problem, and also got the private key. Just wondering what did you do to be able to transfer it back into MetaMask?
How should I export my waves wallet mnemonic in my multi-currency wallet?
Hello @xxxdc @Ixaac check this: Am I in Control of My Private Keys?
About Metamask, you have to contact them for support: Am I in Control of My Private Keys?