Sent from BInance exchange 2 units were not credited to the account!

Support & Feedback English
1

Good afternoon! Sent from BInance exchange 2 units were not credited to the account!

Ether 0.23 0x6dc8b1756c957789ef2ca649fea85a6ff41cb49faf29d49905639a261be8131f

AVAX 7.48416 0xa9d949412396c3da24d1a17b13fa060c3f48c622e147612ea2296cb6ff8aac30 Do something please

2

Hello @Dmitrii76 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like
4

Screenshot_20220225-165323_Binance
Screenshot_20220225-165323_Binance1080×2280 202 KB

Screenshot_20220225-165313_Binance
Screenshot_20220225-165313_Binance1080×2280 199 KB

5

Screenshot_20220225-164951_Trust Wallet
Screenshot_20220225-164951_Trust Wallet1080×2020 149 KB

6

Screenshot_20220225-164325_Trust Wallet
Screenshot_20220225-164325_Trust Wallet1080×2280 151 KB

Screenshot_20220225-164317_Trust Wallet
Screenshot_20220225-164317_Trust Wallet1080×2280 145 KB

Screenshot_20220225-164202_Trust Wallet
Screenshot_20220225-164202_Trust Wallet1080×2280 137 KB

7

@Dmitrii76 you received AVAX and ETH BEP20 but you enabled native AVAX and ETH.

To view your tokens:-
For ETH: tap on top right corner and search Ethereum token then switch on Ethereum token BEP20 manually. This guide can help too: How to Add or Remove a Coin

For AVAX: try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0x1CE0c2827e2eF14D5C4f29a091d735A204794041
Decimals: 18

1 Like
8

thanks I got my coins​:heart_eyes::heart_eyes::heart_eyes: I already thought I would never see them​:heart_eyes::heart_eyes::heart_eyes: Спасибо!:grinning: