Sent to my Trust address but not received

[reynaldogomes]

I made a withdrawal from binance to My trust, and it’s been hours and i haven’t received it, what should i do ?

[Tobi]

Hello @reynaldogomes
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

[Pleasehelp]

Please I need help , I transferred some bitcoin through bitcoin machine to my trust wallet and I have received it till now , I search it on blockchain explorer and how it there but it’s not in my trust wallet

[Tobi]

Hello @Pleasehelp
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

[arif_rezaee]

I made a withdrawal from binance to My trust wallet, but i haven’t received it

[k.amon]

@arif_rezaee

I made a withdrawal from binance to My trust wallet, but i haven’t received it

Hello @arif_rezaee withdrawal of what exactly ? can you tell us more .

[arif_rezaee]

Optimism and arbitrum both of them i didn’t receive
Op was 50 on optimism network and arbitrum was 350 on arbitrum network

[k.amon]

@arif_rezaee

Optimism and arbitrum both of them i didn’t receive
Op was 50 on optimism network and arbitrum was 350 on arbitrum network

You can try this

How to Add or Remove a Coin

Trust Wallet has support to for over 30+ blockchains and thousands of tokens. You can see on the image below the list of supported assets. And it just keeps growing and growing as we allow other developers to add their blockchains and tokens to the source code. [image] How to Add a Coin or Token? By default, you will be presented with BTC, ETH and BNB. Just tap the toggle sign on the upper right of the main wallet screen. [image] Scroll down to the list of supported assets or do a name…

[Torlest77]

Why I did not received my coin bnb1qcyxet3sx332lfkgkdeatdrdm3g9ukspl00d5c

[IHelpYou]

Please help! I sent USDT from my Metamask wallet to Trustwallet.
Nothing has showed up yet and I am very stressed and feel very bad about this… Please help me!

I have now updated my app to 9.0 when the transfer was done I had 8.9

Transaction Hash:
0xbe5c560f4d68c65f865357d3ce404f559fb580315bd2601b1436470f6f4b0606

From wallet:
0x62385aF43906631Cb64A18D0d35836146C74487e

To wallet:
0xFb072993b9EfB5a788e1643fe372786E7425272a

[Tobi]

Hello @IHelpYou
From your transaction hash, you have sent a fake USDT token to your wallet.

[Nataliefrantz]

I received Arbitrum but it’s not displayed at my wallet
Transaction:
0xd5d2464f642ff4ace574731b79e9d813675955da30f2faf4e7abffd8ded2b016
My wallet:
0xD22E52cB7c3d359a1AD8F0Bb58951BB3C0b30374

[Tobi]

Hello @Nataliefrantz
You received your Arbitrum but on the Ethereum network.
All you need to do is add it as a custom token.
Tap the toggle sign on the upper right of the main wallet screen, search for Arbitrum, and enable the one with Ethereum.
You can also follow this guide:

• How to Add or Remove a Coin