So far, the problem has not been solved
Have you tried to use the iOS app? Windows software? Different device? Is the address on the Waltcoinchain app the same as the ETH address on the Trust Wallet app?
Hello. I always face the same problem. I put money in and it did not appear Get the address 0x24B3112099C51E7BBd7EC7cCAc20476379231bca
Hi @khaledss, you incorrectly sent WTC to Trust Wallet app and we do not even support it. Please kindly respond to my previous questions so we can help you.
Ngg problem yesterday sent his work bnb Why are my deposits not shown here
Please provide the following information:
- Smart Chain address
- Transaction hash or link
Transaction Hash:
0x328249b8da4dd0da4b867380346fe6b846974eb520cc7e6455087ff78f2ce51e
Status:
Success
Block:
3557106 15403 Block Confirmations
Timestamp:
12 hrs 51 mins ago (Dec-30-2020 05:47:21 PM +UTC)
From:
0x631fc1ea2270e98fbd9d92658ece0f5a269aa161 (Binance: Hot Wallet)
To:
This is not my first operation with more than one process to why the balance disappears
This address doesn’t have any BNB BEP20 (Smart Chain).
https://bscscan.com/address/0x24b3112099c51e7bbd7ec7ccac20476379231bca
If you think you got unauthorized transactions, then your recovery phrase is likely exposed. Please read and follow this ASAP: My Recovery Phrase Has Been Exposed!
Do you have a private email I can contact you? Send you the wallet code I want to know where the money is going
Please be informed that we will never ask for your recovery phrase nor ask you to send cryptos to us. And no, there are no private emails. Please read and understand the previous messages that I sent.
Your BNBs are sent to the other wallet.
Transactions:
1 - https://bscscan.com/tx/0xa5aa32d7f95fa58b6b4131898d7bb0d749abd72091bf1c3772c604f05e8ea4a3
2 - https://bscscan.com/tx/0xa961e9cb1c61644b29856c5f1edf4fd5e34e4e1c817b7539612cfd4746262d9b
As previously mentioned, if you think these are unauthorized transactions, then your recovery phrase is likely exposed. Please read and follow this ASAP: My Recovery Phrase Has Been Exposed!
How is that and I do send correct 0x24B3112099C51E7BBd7EC7cCAc20476379231bca When I do a receipt this address appears
This address that was sent to it is correct
To clarify, are you the one who created those two transactions that I highlighted on my previous message?
Is there someone using my wallet
If you did not conduct those transactions, then someone has access to your recovery phrase. It is likely that you gave it to someone else (via a phishing site or a clone app), or perhaps, you have a malware on your device.
Please read and follow this: My Recovery Phrase Has Been Exposed!