The purchased token did not enter my wallet

[sina1]

Hi
I bought a Walton token but it didn’t fit in my wallet. Please check
adres
0x28dad1A81b6CfE22973ddCcfb5cf6644838a7543
hash
0x391b8d7fed2af682590e6fa6d9959a29a789e0994c7267be1c5cf1f32e6a6f6f

[zachzwei]

WTC Mainnet is not supported by Trust Wallet.
You need to use a supporting wallet like their official one.

At this point, you can get the Private Key of where you sent the crypto.

How To Recover Funds Sent to a Wrong Public Address

How to get the Private Key This guide will explain how to recover your funds when you have sent it to the wrong network. For example, you have sent or withdrawn VET, CLO, etc. to your ETH address or vice versa. These cryptocurrencies share a similar address format but they are already on different blockchains. That is the main reason why the funds get sent but are not shown on the app. Be careful when sending your crypto, in worst cases they can be lost forever. Please make sure you have bac…

Then use this Private Key on the official WTC wallet.

[sina1]

[zachzwei]

I already provided the solution, see above your screenshot.

[sina1]

I am Iranian I can’t speak English well Please help Those solutions are very difficult

[sina1]

I did everything What should I do now? Did you deposit my token?

[brrhodes]

I sent some EWT to Trust Wallet EW Token and it hasn’t arrived - can you please help me get it back?
Man this is stressful… I have figured out that I can trace back where they went and retrieve them but it’s so confusing…

I have some EWT that didn’t arrive in my Trust Wallet and also someSNT that didn’t arrive from a coinswitch swap…(they said that they cannot find it there)…

I have the transaction ind=fo for both of these ultimately dumb mistakes I made…
Can you help please?

Bitmart is where I sent the EWT from and they told me it is confirmed as sent to trust wallet… what do I do now?

[zachzwei]

There is already a solution provided on this thread, just need to backread.

Noticed that you also created a new thread.
The answer your problem is just the same.

Energyweb EWT didn't arrived on Trust Wallet

Did you confirm first if the app supports this token? After checking further on CoinMarketCap, this token is on its own blockchain. Please be careful when sending tokens as they might get lost. In order to try and get your funds back, you need to get the ETH Private Key. Follow this guide: After getting the Private Key, you need to import it on a wallet that supports EWT. You can check this with the EWT team.

[SureshKandasamy]

Hi I have purchased some Ether 0.039, but its not reached my Trust Wallet Account please do the needful. Below is my transaction hash# 0xe2bce5c91b7c2cbb0ee462ea151a464210f19b2a25c4984a8399231144a79d90
this is the transaction hash from Giottus

[zachzwei]

@SureshKandasamy

0xe2bce5c91b7c2cbb0ee462ea151a464210f19b2a25c4984a8399231144a79d90

This transaction already came in.
It was an internal one.
https://etherscan.io/tx/0xe2bce5c91b7c2cbb0ee462ea151a464210f19b2a25c4984a8399231144a79d90
The app does not show it on the list of transactions.
But the ETH will be included to the current balance right away.
Learn more here:
https://community.trustwallet.com/t/my-incoming-transaction-is-not-showing/29966/2

[SureshKandasamy]

Hi still I didnt received ethiriyam in my wallet can you please check and do the needful.