Token(SHIB) did not receive

I have withdraw token(SHIB) from Kucoin sending to Trustwallet ten days ago but didn’t receive.
but i have withdraw token(SHIB) from Binance sending to Trustwallet it’s work.
Please advise

Hello @ojayda Send your wallet address and transaction hash in plain text too (copy and paste here).

wallet address : 0xd903fdf7381b925280655bf6267506b06062613a
transaction hash : 0x85d82c42f23507c08f74ddff0e69f6a37bfe9fa434bf11e5e01b0839f23350ac

Hi my problem is too

@ojayda Trust wallet currently doesn’t supports KCC blockchain

You have to extract your MATIC private keys using this guide: How To Recover Funds Sent to a Wrong Public Address

Select ETH/BSC in the coin part. Scroll down to the list of derived addresses and get the private key in the first row.

After getting the private key, Import to wallet that supports KCC blockchain eg. Metamask.

[in case you use Metamask] Set the custom blockchain as shown on this guide: How to Add Kucoin Community Chain (KCC) Network to Metamask

Thank you for your advice Alan47 0x85d82c42f23507c08f74ddff0e69f6a37bfe9fa434bf11e5e01b0839f23350ac