hello. i have sent some loom tokens from binance to my trust wallet. i got notification that i have received my looms tokens but when i went to my trust wallet i can not find it and it’s shows 0. Also on etherscan shows that the process is success. please help thank you.
-Wallet veraion: ios 5.18(5181)
my wallet address: 0xbed8ee9f1c911f769a6cc3d7e9b83dc142c5c900
-no transaction ID
Hi did you get this problem resolved? I have had the exact same problem with Loom token (erc20) from Binance Trust wallet it shows on etherscan but not in my Trust wallet. I have had strong WIFI and sent others with no problem, I believe their is an issue with LOOM only!
After further investigation I believe Trust wallet has not been updated to accept the new Loom token, any further information welcome, I’m currently trying to resolve this problem with TW support I will keep you updated as to any developments.
Hi no help whatsoever from Trust Wallet regarding my LOOM tokens, software updated, Loom network reached out to them to help also! Iv roughly sent 10 emails and 3 or 4 submitted forms to Trust Wallet support and that’s over the period of 5+ days. But Trust Wallet has plenty of time to post “I’m bored” level social media messages but treats customers and investors with no common courtesy or respect. It really shows others what to expect from companies ran terribly and unprofessionally a real joke outfit.
I have the same issue of sending LOOM tokens from Binance to My Trust Wallet.
The transaction indicates complete from Binance and Etherscan shows the tokens at my Trust address.
My Trust Wallet shows 0 tokens???
Please post a note when this is resolved.
Trust Wallet have no respect for valuable customers, you will regularly see infantile tweets whilst you sit there with missing funds… a prime example of lack of business experience. I will be moving wallets this week if not resolved and advising others I know in the community to follow due to possible theft! Good luck in recovering I hope you have more luck.
I did replied to you and send several emails to Trust Wallet support team, providing everything you asked for, but still nothing have been solved more than 12 days Im stock with this issue, there should be a solution look how many people are suffering from such problem. Its like we burn our funds , there is definitely issue with Trust Wallet for not showing the balance of Loom network,
Kindly kindly help us in figuring out the problem