Tokens not showing

Adambriges · November 27, 2021, 7:07pm

Send your wallet address in plain text (copy and paste here) to help you look into it

Dahri · November 27, 2021, 7:09pm

0x890B8DbeC79209f5ecDdb4f0aBc83983aE12c7D7
This is my smartchain address please help. I am so stressed. Thanks in advance

CryptoPete101 · November 27, 2021, 10:14pm

Hi, realised i’ve sent BNB to my ETH address, i think. Can anyone help?

CryptoPete101 · November 27, 2021, 10:18pm

Hi guys, I sent some BNB to my trust wallet, however I sued the Wallet address (0xD2b516CC39566c4A28431f8eAabF7613C366B597) not the BNB receive address. As such the BNB has never arrived.

TxID 0xd706d52fce6dcce33ecc203db8706f439574e0a69bcd7d3ac2d262d102b3fdae

Any help would be appreciated.

Vinicavalcante90 · November 27, 2021, 10:18pm

Hi I have the same problem I deposit usdt 4 hr ago end nothing, can someone help? They don’t have telephone support I hope this company is not a scam

JennyMillan · November 27, 2021, 10:20pm

@CryptoPete101
Hello Your tokens are in your wallet and you only need to add it as a custom token
See guide below:

How to Add a Custom Token

Vinicavalcante90 · November 27, 2021, 10:48pm

Hello I add the token and continue don’t show on my wallet. What more can I do?

JennyMillan · November 28, 2021, 2:46am

@Vinicavalcante90
To better assist, please send the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
Transaction hash or link (if you have any, please copy and paste)
Screenshots of the wallet (including errors or missing balance)

Davidjm · November 28, 2021, 4:03am

I only have the avax c chain option in my wallet i could not find any othe to toggle on

Davidjm · November 28, 2021, 4:45am

0xf550c4BDA8A88190C61168Aa6f18F2946EdD746B 0xf550c4BDA8A88190C61168Aa6f18F2946EdD746B
How do i access the mainnet and what do i need to access it ?

JennyMillan · November 28, 2021, 4:48am

Hello @Davidjm
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x1ce0c2827e2ef14d5c4f29a091d735a204794041
Decimals: 18

How to Add a Custom Token

JennyMillan · November 28, 2021, 5:16am

7 posts were split to a new topic: Missing funds got hacked

Vinicavalcante90 · November 28, 2021, 4:50am

Can o send u via email? I try to send the screenshot here but they don’t allowed

JennyMillan · November 28, 2021, 4:52am

@Vinicavalcante90
Please send the screenshot again, i have enabled it for you.
Also send your receiving address as a plain text

Vinicavalcante90 · November 28, 2021, 5:02am

JennyMillan · November 28, 2021, 5:07am

@Vinicavalcante90
Your tokens are in your wallet and you only need to add it manually as a custom token.
Tap the upper right corner of your wallet, search USDT and enable the one with ERC20.

How to Add a Custom Token

Davidjm · November 28, 2021, 5:07am

Great thank you i couldn’t find the contract number. But now i have some doge coins missing should I send the screenshot ?

JennyMillan · November 28, 2021, 5:08am

@Davidjm
You can send a screenshot but send your receiving address as a plain text

Davidjm · November 28, 2021, 5:11am

Davidjm · November 28, 2021, 5:12am

0xf550c4BDA8A88190C61168Aa6f18F2946EdD746B

Hash:
0x09506b789f6c4d6ed96acf6f4a4486d94f4fe3778c692ddc084f466a19aae339