Tokens sent successfully, but still show 0 balance

[RobbinBanks]

1. Sent money from Fiat to Trust wallet - Check
2. Purchases BNB - Check
3. Transferred to SmartChain - Check
4. Went to Evergrow. Purchased EGC via PancakeSwap - Check
5. Pancake Swap asked for Wallet. Chose Trust Wallet - Check
6. PancakeSwap sent notification that transaction was successful - Check
7. E GC never arrived in TrustWallet

[JennyMillan]

@RobbinBanks
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[omidjavan2006]

I sent the tokens to the wrong address.
My goal was to send some “SHIBA INU” to one of my wallet but I accidentally sent it to the “NFT Starter” currency address.

Can you help me?

[JennyMillan]

@omidjavan2006
Please see the guide below:

How To Recover Funds Sent to a Wrong Public Address

How to get the Private Key This guide will explain how to recover your funds when you have sent it to the wrong network. For example, you have sent or withdrawn VET, CLO, etc. to your ETH address or vice versa. These cryptocurrencies share a similar address format but they are already on different blockchains. That is the main reason why the funds get sent but are not shown on the app. Be careful when sending your crypto, in worst cases they can be lost forever. Please make sure you have bac…

[Yoyo2]

Same thing happened to me last night have you worked it out yet? I can’t work it out at all

[RobbinBanks]

Hi Jenny, I am unable to upload the photos that you want. Your system does not support jpegs apparently. Not sure how to format photos. Can you provide additional assistance.

Thank you.

[JennyMillan]

@RobbinBanks
Please try to upload screenshots of your wallet. It should work now.

[Yoyo2]

Hi Jenny I am having the same problem with EGC, would you be able to assist me too please

[JennyMillan]

@Yoyo2
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[RobbinBanks]

Here are the transaction notices from Pancake Wallet

[Yoyo2]

sorry I’ve tried to upload some photos but its says I can’t, I’ve tried a couple of times

[RobbinBanks]

Here is the Main Page of my TrustWallet. Note: I had deposited $50 into TrustWallet. I wanted to buy BNB, convert it as necessary, buy EGC and then use Pancake Swap to Obatin EGC for my wallet in TrustWallet. I was then going to try to withdraw funds from TrustWallet back into my fiat account to basically prove out the system. I would make larger purchases from there.

[RobbinBanks]

Here is a photo of the TrustWallet version I am using

[RobbinBanks]

Here is the QR Code

[JennyMillan]

@Yoyo2
Please try to upload screenshots of your wallet. It should work now.

[JennyMillan]

@RobbinBanks
Your Evergrow tokens are in your wallet, please add as a custom token using these details
Network: Smartchain
Contract: 0xC001BBe2B87079294C63EcE98BdD0a88D761434e
Decimals: 9

[Yoyo2]

[Yoyo2]

[JennyMillan]

@Yoyo2
Your EGC tokens are complete and are in your wallet.
There are no missing funds.