Transaction not received in my wallet

Support & Feedback English
22

None of these worked plz help idk why itā€™s showing a zero balance and Iā€™ve tried posting pics of screen shots on this msg but it keeps telling me I canā€™t upload media files here idk what to do

23

@Berdar5 You should be able to upload screenshots now.
Please try doing that.

24

Hey .Im also experienced the same the thing. I was withdrawaing from binance and i havenā€™t received it. When i check on the explorer it appears as token holdings

25

Hello @Olle ,
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press ā€œAboutā€, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

26

i also have a very similar problem to this topic , however i am unable to post due to the restrictions on the newbie post limit

27

Hello @djb12345
Please provide more information so we can look into it.

28

i purchased eth and sent it to purchase , but the transaction has not showed up .

29

@djb12345 Send the following information and also please stop spamming on other topics:

  1. Trust Wallet app version (open the app, go to the settings of the app and press ā€œAboutā€, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

30

Hello Iā€™m having trouble in receiving my btc on my wallet though I saw that itā€™s received on blockchain but itā€™s not on my wallet yet

1 Like
31

@Jago8 Please provide your app version, receiving address and transaction ID

32

Hello can somebody help me with transaction?
My friend send me btc but i got less than he sent to me

33

@Yloseff Please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press ā€œAboutā€, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

34

Trust wallet version 6.55
Crypto receiver address
33VQuzvEdd5GL1V8tiAVL9v5aHpnUKqfYv
Hash
f162a00027ed83b91d9e6bf17cb5e86eda28804f5bafee9a89f76bd77116418a
I added screenshot sender sent 0.000737 btc
But received only 0.00032118 BTC
How thats possible?

Screenshot of payment
ibb .co/rphZv6c

35

@Yloseff Please update your Trust wallet app and you can also reimport your wallet after.

36

I updated app, its still saying that sent 0.000737 btc
But received only 0.00032118 BTC
check screenshot which i added in last post

37

@Yloseff Here is the transaction on the explorer:

You sent 0.00032 BTC

38

They sent me money to my wallet not showing up since 3hours ago, and Iā€™m scared already I donā€™t wanna loose my money

39

@Fiskojnr Can you provide more info, please send:

  • Receiving address
  • Transaction Hash
40

For what is that strong textare you trynna get me

Blockquote

I said havenā€™t got my money yet

46

I deposited my USDCE under optimism but it didnā€™t show up in my trust wallet