Transfer of BTC complete, Cannot Trransfer

Recently transferred some BTC to Trust wallet. Transaction shows completed. BTC value shows it being populated on main screen. Cannot transfer/sell as when I do it shows balance as 0. I have tried support guide and all the steps on there, any ideas?

1 Like

@Gdaniq Please follow the troubleshoot guide

Use diff wallet to transfer out its what I did and it worked- thank you

Am having the same issues what do I need to do? My friend transferred 55€ bitcoin to me since yesterday it’s showing completed but it doesn’t reflect on my balance

@Wizzyprime I’d suggest troubleshooting the problem. Try restarting your device, switch internet connection and you could also reimport your wallet.