Transferred BNB from Roqqu

Support & Feedback English
1

good day,I transferred BnB from my roqqu wallet to binance smart chain address on trust wallet,how do I recover my funds,kindly help me

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2

Hello @mekamartin To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

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3

Screenshot_20211104-160224
Screenshot_20211104-1602241080Ă—2280 63.2 KB

Screenshot_20211104-160255
Screenshot_20211104-1602551080Ă—2280 87.9 KB

the app version is version 2.11
the receive address 0xB1c304FF5343866d8786681161b749AbCEEc2063
the transaction hash link is 0x253f06503849734503d7e02987c613c450595ba6fbd8ec2b471effaead268137
I transferred from a bep2 wallet on roqqu to a bep20 address on trust wallet,that is what really happened
.

1 Like
4

Screenshot_20211104-160224
Screenshot_20211104-1602241080Ă—2280 63.2 KB

Screenshot_20211104-160255
Screenshot_20211104-1602551080Ă—2280 87.9 KB

the app version is version 2.11
the receive address 0xB1c304FF5343866d8786681161b749AbCEEc2063
the transaction hash link is 0x253f06503849734503d7e02987c613c450595ba6fbd8ec2b471effaead268137
I transferred from a bep2 wallet on roqqu to a bep20 address on trust wallet,that is what really happened
.

5

@mekamartin

This transaction hash is invalid or transaction didn’t broadcasted to the blockchain. You have to contact Roqqu for support.

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