I cannot see crypto in my trustwallet sent from Binance

[JennyMillan]

@Mobolajiola22
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[Mobolajiola22]

Txid: 5EB668DE8E63E6BABCAE1A776D462F934F6D2662D1651E5FDA54E47F5502DBAD
I can’t send media here but I sent it to the email I received of your reply and I have written the transaction hash above.
App version is 1.12.4
Wallet address is bnb1y6s4jdde9mawdr0wc2zx7m5u2ajn3d9mlexexw

[JennyMillan]

Hey @Mobolajiola22
Your tokens are in your wallet

Address: bnb1y6s4jdde9mawdr0wc2zx7m5u2ajn3d9mlexexw | BNB Beacon Chain

[Mobolajiola22]

No they’re not. I just checked it again and the tokens don’t didn’t show up.

[JennyMillan]

Check on the explorer, your tokens are in your wallet
You can also use this guide:

1024×1024 63.2 KB

Steps in Finding the Missing Funds Before we go any further you need to understand first how Trust Wallet works and always make sure you have the latest app installed on your device. Trust Wallet is basically just a bridge to multiple blockchains. Technically, there is no funds stored on your wallet. The app holds the keys that allow you to connect to the network, check your balance and make transactions. Follow the steps closely as this would be helpful in fixing your problem: Step 1. Is t…

[Diva1]

Since yesterday that I sent Usdt to my Trust wallet using BNB Bep20Sc wallet address, it’s yet to reflect in my account. Please help me. My hash link is 0x1422d86c85e8b3ce55144025c7e386b33a4528e948686f0a27347493534ec61a

[Janet1982]

Transaction ID
0x997145fa155591248b077a30f892789648f64155649398f13a4115b6d0750359
My BNB wallet
0xe4ee162d0e89c49E8D8dac00F129C38A56537872
I sent 0.65505045 BNB on the 28/10/2021 till now on the 04/11/2021 i have not received it to my Trust wallet

[ivanpenkov]

Same issue here. trying to use trustwallet in order to purchase coins through pancakeswap. I sent ETH through my Binance wallet to my trustwallet (transaction was successful). I opened PS through TW and linked my TW with it. My balance of the ETH i transferred shows on PS, however it does not show on TW PLEASE HELP or fix the issue

[Diva1]

Am yet to receive d Usdt($173)

I sent to my BNB Bep20Sc wallet address since yesterday.

[wtkim72]

ㅣam repeating again as explaied below.
BNB was sent to Trust Wallet, and transaction was successfully done. And then I did’t do any further action. But, account was missing(no change/increase).
Please resolve it.
1.Txhash :
111EECEE25BF4E6B3D583C7911C60A015F664ACC7DA31A86716009CDADC07930

2. missing balance: 0.20604458 BNB

3 wallet address:
bnb1vk35w6azwe620chr6vu9mw00cx82fx0hvt99mv

[JennyMillan]

@ivanpenkov The ETH is on the smartchain network and in your wallet as Binance pegged ETH therefore you need to add it as a custom token

How to Add a Custom Token

Tokens are Digital Assets created within the application on a certain blockchain. Trust Wallet supports several blockchains where tokens are being issued. Some examples are ERC20 on the Ethereum Network, BEP20 on Binance Smart Chain and SPL tokens on the Solana blockchain. [image] [image] Note: The following steps is only applicable if the token sent is on a blockchain that is supported by the app. The transaction should also be confirmed on the blockchain explorer. No confirmed transacti…

[JennyMillan]

@Diva1
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[Melekyaylali]

Hi there,
I also sent small amount of eth from binance and on my mobile i received the notification but after that on my wallet eth is still zero
Version 2.10
Receive code 0xFCFec115D636280a9c35993C02D98e97f83Ee2a3
Txid 0x643a19bc0bfeef8a2f5a41fcb6841c63f1955d573494944ad7d6b0b5e18b6bf8
Amount of eth in my wallet is still zero

Thnx

[JennyMillan]

Hello @Melekyaylali
Your ETH is in your wallet as Binance-pegged ETH and you need to add it as a custom token

How to Add a Custom Token

Tokens are Digital Assets created within the application on a certain blockchain. Trust Wallet supports several blockchains where tokens are being issued. Some examples are ERC20 on the Ethereum Network, BEP20 on Binance Smart Chain and SPL tokens on the Solana blockchain. [image] [image] Note: The following steps is only applicable if the token sent is on a blockchain that is supported by the app. The transaction should also be confirmed on the blockchain explorer. No confirmed transacti…

[Melekyaylali]

Thnx for the support
Added it to my wallet .
Now the process is clear for me

[Ananz]

Hello,

I have transferred ETH from Binance to Trust wallet via the wrong network, BSC. So now, I dont see anything in my trust wallet.

Please help me recover my crypto.

1. Trust wallet version 2.11

2. Wallet address - 0xE6a8B74A74aF130781D51E2328AE483C5347bB5C

3. TXD ID
   0xd09110b82eb57380f1014f1005baadb1f8fadf147b3d96c3ecd95050917ff15d

Appreciate your help on my first ever crypto transfer.

Thanks,
Ananth

[JennyMillan]

Hello @Ananz
You have received your tokens on the bep20 network and you need to add it as a custom token
See guide below:

How to Add a Custom Token

Tokens are Digital Assets created within the application on a certain blockchain. Trust Wallet supports several blockchains where tokens are being issued. Some examples are ERC20 on the Ethereum Network, BEP20 on Binance Smart Chain and SPL tokens on the Solana blockchain. [image] [image] Note: The following steps is only applicable if the token sent is on a blockchain that is supported by the app. The transaction should also be confirmed on the blockchain explorer. No confirmed transacti…

[zarefeggsy1390]

Hello,

I have transferred BNB to Trust Wallet, however I dont see the ballance on my account. Here are the details:

1. Trust wallet version: 6.9 (697)
2. The receiving address is 0x29cd6Ba9Ad197f374843A19464Bf1EAc46592849
3. The transaction code is 0x449328b76827a7a9d27c4288fd64ed3fcb1cd755c57ffe42fc09ee2ab031209c

It’s been already 24hours and I haven’t seen the balance on my account. Hope you can resolve it. Thank you.

[JennyMillan]

@zarefeggsy1390
Where did you withdraw from?
Your transaction hash shows no history of any sent or received crypto