Unable to receive BTC from LUNO, please advice

[NonoM]

Hi, I’m unable to receive BTC from my LUNO Wallet Address. How do I receive BTC into my Trust Wallet Address?

[vcoolish]

Hi, seems that LUNO doesn’t support native segwit yet. Please read this topic to better understand and solve you issue

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What is SegWit? Segregated Witness (SegWit) is a protocol upgrade developed in 2015. The protocol upgrade brought up a number of benefits, such as improved transaction speed and block capacity. In addition, SegWit solved the so-called transaction malleability bug. As of June 2020, Bech32 is supported in many popular wallets and is the preferred address scheme. Read more about Segwit here: A Beginner’s Guide to Segregated Witness (SegWit) Why is my Bitcoin address invalid? This message c…

[Joeduncan]

Please I am having a problem I purchased bitcoin worth of $1000 but it have not arrive in my bitcoin wallet this is upto 48hours of purchase please fix the problem.

Purchase amount: $1000

Wallet Address: bc1qupljrxstrvu2sy8kcwkpkpfac6hxk0djxf0luf

[Tobi]

@Joeduncan Do you have a transaction hash ?

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[MadeksMbulu]

I have almost similar issue, i transfered ETH from Luno to Trus wallet 2 days back, i still cant see it in my wallet even though i can see the transaction and the token with money on Etherscan, please assist if theres a solution to this

[Tobi]

@MadeksMbulu Please follow the troubleshoot guide below:

• [DIY] - Troubleshoot Guide