Hi there ,
I checked your address on Etherscan.io , No such transaction record there . It seems you have used Erc20 address to deposit native CMT which do not support by Trust wallet .
You need to get the private key of your ETH wallet . This is where you sent your CMT .
We have a guide that you can follow , How To Recover Funds Sent to a Wrong Public Address
After finding out the private key you need to import this on CMT native coin supported wallet .
Hi Rakib320,
thanks for your quick replay,
cmt tracking check says that it was succesfull ?
Seem difficult to get the right data to recover the cmt
Is it possible to get help with this ?
Yeah, The transaction was successful but it was confirmed in different chain which do not support by Trust wallet. I already write the guideline above to get back your CMT. You have to follow the process to get back your coins.
Still problems with the recovery following the link:
i have choose ETH: m/44’/60’/0’/0 because CMT is not available
After import with private key i seen only ethereum
add a new token on ethereum network (CMT) 0xf85fEea2FdD81d51177F6b8F35F0e6734Ce45F5F
still got the ERC20 cybermiles
What is going wrong ??
You have to import the wallet in a CMT native coin supported wallet and your address should be same as it was . If its not than you have not followed the process correctly .
Hey @Remon12
I just checked from my END and its working flawlessly for me .
I assume you have tried to export with your PUBLIC KEY ( wallet address ) not with Private keys .
Whatever, You can try in more convenient way .
Try to import your trust wallet MNEMONIC phrase ( 12 words recovery words ) in CMT app .
You can follow the article to get your 12 words recovery words . Follow till 5th step . How to Backup a Multi-Coin Wallet - How To’s / Basics - Trust Wallet
Copy the 12 words mnemonic phrase and go to CMT app .
Hey @Remon12
You can import the wallet back to Trust wallet but Your CMT coins will not appear there.
I’d recommend to send or hold your CMT Coins anywhere you feel convenient .
Hi I transfer from xrp to bnb chain . After I saw the bnb chain transfered I copy my address of the bnb coin to the bnb chain and the process marked as sent, i locked at binancs nothing is there??
I did more home I saw that the address I copy and past is not matching from the one sent too I was like that’s I’mpossible…
Please I need your help I’m attaching before and after all the process please help me cause I already post 3000 $ in two days and this on top I didn’t find the money
I really don’t understand how the system issued a different address from what I copied
I really want to be a member of trust wallet but also last time they did me 4 different charges for something that failed in transferring too. why that’s happening
It’s not allowing me to attach the pictures…
I have all records as a screen shot