Used trust wallet DEX to swap for BNB but nowhere to be found!

I used the trust wallet DEX to swap BNBDiamond for BNB and transaction is completed but I do not have any BNB in my wallet. Please help

1 Like

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

Is it possible to add photos on mobile? It is not letting me. Please let me know. Thank you!

HI, I just joined this forum because i have the same issue! I swapped BUSD to Smart Chain using DEX in TW and the coins were removed but then NEVER swapped!!! This was yesterday at 1pm CST. I am still waiting! You are the second person I have found here that this has happened too! At least it seems to be an error on their end. I saw this happened on a massive scale back in April. Everyone had their funds returned but it was within hours. This one is much longer :frowning:

Hello @Csquared
Can you try uploading the screenshot now? It should work

Hello @wopwhopper82
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

SIMILAR CASE: PANCAKE SWAP SUCCESSFUL BUT NOT RECEIVED
Please I am newbie who have been following and
reading your contributions to the community. I made a pancake swap using using my bsc to Etherum.I thought automatically it will drop into my etherum Address in my trust wallet but till now since 21/10/21 I have not received my Token… Transaction was successful but the coins never made it to my Trust wallet.
Trust Wallet app version 1:30:8
Summary of my transactions

Transaction Hash:
0x096d72bfe09e3df2968bee5a38505fd2b8b237a5b3a7b953a41c06343ba1c1d5
Status:
Success
Block:
11962811 24150 Block Confirmations
Timestamp:
20 hrs 46 mins ago (Oct-21-2021 10:46:52 AM +UTC)
From:
0x61ac1001926dc4b566029c95e4565e8253d40bea
To:
Contract 0x10ed43c718714eb63d5aa57b78b54704e256024e (PancakeSwap: Router v2)
TRANSFER 0.0999 BNB From PancakeSwap: Router v2 To Binance: WBNB Token
Tokens Transferred:
2
From PancakeSwap: Router v2To 0x74e4716e431f45807dcf19f284c7aa99f18a4fbc For 0.0999 ($48.65) Wrapped BNB (WBNB)
From 0x74e4716e431f45807dcf19f284c7aa99f18a4fbcTo 0x61ac1001926dc4b566029c95e4565e8253d40bea For 0.011490772518562629 ($47.59) Binance-Peg … (ETH)
Value:
0.0999 BNB ($48.80)
Transaction Fee:
0.00061122 BNB ($0.30)
BNB Price:
$471.13 / BNB
Shola Ayoola

Hello @sholaayoola
You already swapped your tokens for BEP20 ETH.
Please add as a custom token:

![Screenshot_20211025-090630|225x500](upload://fzkfOuLwbTjEZZlKYZ8w7IR0mCJ.pn

I have added the Token immediately but it’s not showing up. This is the reason why I screenshot for you to be able to assist me. Thanks for your understanding and patience with me
Shola

Hello @sholaayoola please follow the steps below
Click the upper right corner

Search ETH and enable Binance pegged ETH.

I can’t thank you enough for your assistance. It’s settled.
I appreciate you Sir

Shola