i’ve just begun trading a couple of weeks ago. I recently was trading USDT on trustweb3app. I then was recommended by someone to withdrawal entire amount. Unbeknownst to me, I have to pay 20% to the platform prior to them transferring to my bank account. They say my request for withdrawal cannot be canceled due to the irreversibility of the encrypted currency agreement. They say if I don’t pay the handling fee by a certain time, the system will suspend the custody of my account, which will affect the security of the funds. I asked why couldn’t the fee be taken from the proceeds and they say they do not have the right to deduct the withdrawal fees from my account funds.
hoping someone can give some insight, or maybe had experience with how to proceed.
I appreciate your time.
G
@Gsmith1020 Unfortunately that website is a scam, and what you have described also is a scam. It’s best to cut your loss and stop engaging with the website. Please create a new wallet also advisably and read the guides below which could help prepare you against these scam tactics.
Thanks, Tobi, for your time and advice. I appreciate it. Have a great day!
Hello there…
I think I am writing to Tobi. If that is not correct, please tell me and I will try something else.
I have a particular problem and would appreciate some help–if possible. I am as green as a gourd on the cybercurrency scene and at one time had some help navigating the site of my Trust Wallet. The help has gone by the wayside and kinda left me stranded.
I have some funds in a Trust Wallet account that I wanted to withdraw $600 from. In my ignorance, I did something wrong and now have a “pending” withdrawal that I cannot find or gain access to. The chat robot was of no use whatsoever and I gathered that I need to find the pending withdrawal request and cancel it. Since I cannot find it or get any Trust help in locating it, I don’t know what to do.
Would you have any help or assistance you could offer me.
Thank you very much in advance, and God bless you for your help or answers.
Sincerely,
Plasticman
@Plasticman If you have a long pending transaction that hasn’t been broadcasted to the blockchain yet, then a wallet reimport would resolve it.