Withdrawn ETH from binance to my trust wallet but it doesn't show

Hi all, I have tried to withdraw my ETH from binance to trust wallet the transaction says success but it doesn’t show in my wallet. How can I recover this?


Hello, try the following :-

1 Update your app

2 Reimport your wallet

3 Use VPN

If problem persists

1 Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2 Crypto wallet address (press the receive icon near the send button, take a screenshot, and attach it here)

3 Transaction hash or link (if you have any, please copy and paste and attach a screenshot as well


Hi Alan 47,

Thanks for your reply, It won’t allow me to put a screenshot on it say I can’t embed media files into post. However I am using the latest version. 1.28.8

My wallet address is 0x401d79232C25C4C02A86AE12E3496EA8bFC675EF

And my txid is


Hi there,

This also happened to me tonight. I sent over 0.15563 ETH but never received anything in my wallet. If it has been transferred using bep20 network, would this be an issue?

I’m running version 5.22 wallet

My transaction ID is:

And wallet address is:


Hi I’m having the same issue. I bought £50 dollars worth of BTC from Binance and then transferred it to smart BTC and Binance withdrawal was successful but nothing something up in my trust wallet. It’s been over 24 hours

Hi @Stuarttrade @Rrratty , please tap on top right corner and search ETH then switch on ETH BEP20 manually. This guide can help too: How to Add or Remove a Coin

@Shane.todd please tap on top right corner and search BTCB then switch on BTCB BEP20 manually. This guide can help too: How to Add or Remove a Coin

That’s great @Alan47 thanks for your help. This crypto thing is gonna take some getting used too…

Thanks heaps @Alan47 … I think I echo @rrrattys sentiment I reckon. Al sorted thanks

Great! Glad to know that. If you have further inquiries, feel free to message us. Stay SAFU!

Hi Alan,
Sent Ethereum from Binance to Trust wallet, 1st time user.
I’m on 1.28.8

Address: 0x8B80C4e3B345767dc66b38C53713BC4757D35300,txid is 0xd1ecd925de3ba7b111581cb6e2c7df2f7e33f62548db3558890b1490782edb42


@David65 Your assets transferred out from your wallet, is it your action: https://bscscan.com/tx/0xdec03d48fee2da3d7e175c3880d154ac475116d4d94636b05de34efb03b6caca

Hi, I did some digging on the web and found the funds in the wallet as with bsc20.
Transferred back to Binance and now resending using correct network.

same to
me with Polygon!!!
I sent 1300Matic from Coinbase to my Trustwallet:




Polygon never showed up in my Trustwallet!

I think this should NEVER happen and is a bad reputation for trustwallet!

Can the support help here??:heart:

Hello @Grizzly74, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Ethereum
Contract: 0x7d1afa7b718fb893db30a3abc0cfc608aacfebb0
Decimals: 18

WOOOOW!! That worked out!!! Thank you so much!
Even if I had Matic via Polygon in the Wallet. Now I have 2 sections : Polygon & Matic (watch that on screenshot, Trusties!)
Love ya for that one Alan, but Trustwallet should fix that issue!!