Withdrew BTT from Cryoto treasure to trustwallet,

Support & Feedback English
1

I withdrew BTT from Cryoto treasure to trustwallet, the transaction shows successful and confirmed but the token never arrived in my trustwallet address.

I have attached necessary credentials you may need ( Trustwallet version, wallet address, hash, transaction details etc)

Hash: 43349d02215a0a32af0f1cfd934d2487a5ad8d2907eebf20c917255babff0442

5 Likes
2

@Chiquestdinlo2022 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Screenshots of the wallet (including errors or missing balance)

1 Like
4

TMVC2TFQwEi8oAvahz7kjV4oHnrgyQgX8p

Screenshot_20220724-073311
Screenshot_20220724-0733111080Ă—2460 137 KB

Screenshot_20220724-073320
Screenshot_20220724-0733201080Ă—2460 105 KB

Screenshot_20220724-073334
Screenshot_20220724-0733341080Ă—2460 143 KB

6

@Chiquestdinlo2022 try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Tron
Token type: TRC20
Contract: TAFjULxiVgT4qWk6UZwjqwZXTSaGaqnVp4