I will be grateful if i could get your kind attention to my problem here.
a customer sent me $120 btc and i left it on my wallet for few hours, am very surprised i got a notification of Sent transaction of btc to a wallet, this is not done by me. i clicked the notification and checked my balance, i did not see any btc, i refreshed and i saw 118 , so i had thought maybe is btc network problem etc. but i refreshed once more and didn’t see any money, i keep refreshing the last time i saw again the balance . i was worried and try to transfer the btc to my second wallet but got error message of insufficient balance. and i checked my balance is empty.
I checked and saw the transaction already got 1 confirmtations ( this transaction not done by me nor sent to my wallet. please. i am in a big mess now as customer is disturbing for service.
below is the details.
my wallet: bc1qhev8rs3nm4myeynvjlnvt0m77zm2dpmzmxpg34
transaction i got paid by customer Transaction: 6dcb93c0985c3bce2d984bb76096c738ea868095de5fa9a24e4dfe79c4d60028 | Blockchain.com
and transaction of stolen funds: Transaction: 28b5f1ababdff9bd453414e2aee66e8090a247dff84856f22db807a4a218d828 | Blockchain.com
as i noticed now the btc is moved from the wallet to other wallets.
this is very worrisome. my phone was never hacked , my fingerprint is used for authentication all the time and my phone was all with me. my seceretkeys is safe on my Drive.
Screenshots of app version.
Transactions and my receive page. ( couldn’t use the picture uploader says error so i upload to link sorry.
Please i need help.