Bitcoin yet to be received

Support & Feedback English
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i sent bitcoin to my wallet bc1qnsp79mj2g2vamsl7x9qghlf5vzlcjra9jm77sc this is my wallet i don’t know why i have not received it since yesterday it’s very important help me see to it

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Hello @Balance001 your wallet is empty see :

empty
empty673×800 52.8 KB

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3

I sent btc to my wallet for the past one hour it’s not yet completed what’s all this
This is the transaction hash below please rectify it asap

a445232f52e7192c8bc7f396116cca83d808f3d16a0106a80a33830c5366b8ba

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4

@Balance001 The transaction is still pending confirmation.
You’d need to wait, Trust wallet has no control over it.

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6

What’s going on with my wallet balance
$2400 was sent to my wallet I got the notification but my balance is still showing $0

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7

@Bigmaco Check your address on the explorer and see what it says.

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Wallet address

bc1q926g69mj7satvjptf8l75k27ylxxqhwatwt3ns

Transaction harsh

357be232374d17419b8d0b6d5c201c2be6da9275e98dae05bc1f3327e3fb9e44

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9

The transaction is completed
But it’s still not showing in my trust wallet balance

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10

@Bigmaco You received and already sent out your tokens.

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12

i sent bitcoin to my wallet
bc1q9wlanped6trat838ejflc2kevpf7vm80zufpar
i don’t know why i have not received it since yesterday and is showing in my explorer is even showing in my transaction history but my balance is empty

3 Likes
13

@Prince1313 Please follow the troubleshoot guide below:

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14

Hello, Can you please help… This transaction from 7 days ago does not show in my wallet:

mempool.space/address/bc1qu6nvt0wwqu8gy4msuwu5t65xl3ewep0puvzhw8

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18

Hello please I need help
I converted few bnb to usdt. And I haven’t gotten my usdt till now

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19

@Ahhmed Can you provide a transaction hash?

@Ahhmedd Check your address on the explorer and see what it says.

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20

Please can you tell me why my bitcoin transaction is still pending for the past 7 days and what I need to do to speed up the transaction or to cancel it

My wallet: bc1q5hlpu6kzk96yzyv30835s05gvz0hyg49en8462

The receiver’s wallet: 1NutqAaA54gistUpWVNnX8n8TNmPS6Rqje

1 Like
21

Why is my transaction still pending for the past 7 days ?? Can you please tell me what’s wrong

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22

@Mhedhey There’s nothing we can do regarding pending transactions, you need to wait till the transaction is confirmed or cancelled back to your wallet.
Alternatively you could search for a wallet that supports speeding up Bitcoin transactions and use that to speed it up but please do your research.

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25

I am having the same problem. Wallet shows BTC but balance has not changed.

Finding Trust support the most frustrating experience in a very long time. Bot worthless. Do all it says and no place to get more or better information.

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26

@David1124 You can tap the upper right corner on that page to submit a ticket to the Customer support team.

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27

upper corner of what page?

I am having so much trouble navigating to support and even getting to these topics was painful.

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