Bitcoin yet to be received

@Bigmaco Check your address on the explorer and see what it says.


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Wallet address

bc1q926g69mj7satvjptf8l75k27ylxxqhwatwt3ns

Transaction harsh

357be232374d17419b8d0b6d5c201c2be6da9275e98dae05bc1f3327e3fb9e44

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The transaction is completed
But it’s still not showing in my trust wallet balance

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@Bigmaco You received and already sent out your tokens.

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i sent bitcoin to my wallet
bc1q9wlanped6trat838ejflc2kevpf7vm80zufpar
i don’t know why i have not received it since yesterday and is showing in my explorer is even showing in my transaction history but my balance is empty

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@Prince1313 Please follow the troubleshoot guide below:

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Hello, Can you please help… This transaction from 7 days ago does not show in my wallet:

mempool.space/address/bc1qu6nvt0wwqu8gy4msuwu5t65xl3ewep0puvzhw8

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Hello please I need help
I converted few bnb to usdt. And I haven’t gotten my usdt till now

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@Ahhmed Can you provide a transaction hash?

@Ahhmedd Check your address on the explorer and see what it says.

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Please can you tell me why my bitcoin transaction is still pending for the past 7 days and what I need to do to speed up the transaction or to cancel it

My wallet: bc1q5hlpu6kzk96yzyv30835s05gvz0hyg49en8462

The receiver’s wallet: 1NutqAaA54gistUpWVNnX8n8TNmPS6Rqje

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Why is my transaction still pending for the past 7 days ?? Can you please tell me what’s wrong

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@Mhedhey There’s nothing we can do regarding pending transactions, you need to wait till the transaction is confirmed or cancelled back to your wallet.
Alternatively you could search for a wallet that supports speeding up Bitcoin transactions and use that to speed it up but please do your research.

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I am having the same problem. Wallet shows BTC but balance has not changed.

Finding Trust support the most frustrating experience in a very long time. Bot worthless. Do all it says and no place to get more or better information.

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@David1124 You can tap the upper right corner on that page to submit a ticket to the Customer support team.

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upper corner of what page?

I am having so much trouble navigating to support and even getting to these topics was painful.

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@David1124 At support.trustwallet.com, you can submit a ticket to the Customer support team.

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Tobi – No idea what you did but BTC was released and sent back to my wallet.

Wanted to thank you sooner but could not open your reply for a few days and with sell off not been to wallet for a few more. Thank you. (Or maybe you did nothing and return was coincidental with our exchange??)

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@David1124 Oh I did nothing in that regards but glad you got your tokens.

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Please I have not received bitcoin that has been sent to me since yesterday

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Someone sent bitcion to my bitcion wallet it have been approved on the blockchain but yet to reflect on my wallet balance
And I don’t know what is the issue

1 Like