I have added USDT trc20 coins to swap my anubicoin. But suddenly disappeared. Anyone can help me out to swap and transfer to my other wallet
1 Like
Hello @bgmurthy,
To better assist, please send the following information:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
- Transaction hash or link (if you have any, please copy and paste)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
Uploaded the screenshots containing the deposit and withdrawal, and withdrawal not by me
@bgmurthy If you didn’t make the deposit, then unfortunately your wallet may be compromised and you need to create a new wallet.
Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
Learn more:
I have already made deposit twice, and mentioned in my communication then how will my coins will disappear. Due to which i couldn’t swap or transfer my coins or assets
@bgmurthy Please stop transacting on the compromised wallet, you will just end up losing more funds.
You mean my wallet had been hacked?
What would happen to my coins & NFTs in that wallet… I can’t use it?
If my wallet compromised why am getting airdrop nfts upon disappearing of my USDT. Surprisingly i got credited with 10USDT yesterday but today same got disappeared… What’s happening in my wallet
@bgmurthy A compromised wallet means someone else has access to your wallet.
Your complaint has been attended to and you’ve been told already to stop using the compromised wallet.
I’d close the topic now to avoid spamming.