Coins missing with pancakeswap

A post was split to a new topic: Buying micropets

I need help recovering my TOKENS in MY TRUST WALLET ACCOUNT. I have done everything i have UNINSTALLED and REINSTALLED several times.
I can see my TOKENS on EITHERSCAN and BscScan.

I have put in SEVERAL TICKETS on through trustwalletsupport

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I am new to crypto and I bought some coins. But while the transaction said successful, I can’t seem to see my coin listed nor is the balance reflected. Please advise.

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Hello @Peveillard
Did you try adding the token manually as a custom token
See guide here:

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I also purchased ETH from dogebonk through pancakeswap but the ETH coins dont Show up but my dogebonk coins are gone? What can I do.


This post won’t let me show a screenshot so hopefully I can explain

NEED HELP PLEASE. I bought JED on trustwallet via pancakesswop and I don’t see it at all. It says successful and this was about 8 hours ago.

Please help. Where do I find it?

If I click on that little icon next to the transaction it opens up a bscscan page with transaction details but then automatically redirects me to a Google page before I can even scroll down. Why does it do that. When I click back it keeps me on that Google page.

Hello @Laam
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

Is it safe to post that info on here or is there way to privately send it in a message directly to you

Hi could you please have a Look at this topic as well!! It seems i have lost All coins in this Transaktion!!!


Hey could someone please assist with a transfer I have made in error.
I was trying to buy dehub using trust wallet Ethereum and pancake swap & there is zero showing on my account.
I copy and pasted the dehub link into trust wallet after connection. Is there any way of retrieving the funds back :tired_face:?
Thank you

Transaction Hash:

I sent the information as requested
Can you assist, thank you

Hi Jenny,

Could you help me out please. I’ve just followed your instructions on what to share. I purchased Ufloki on PancakeSwap and approved the transaction but nothing has appeared on my Trust Wallet after transaction was completed.

It’s not allowing me to attach images.

Trust Wallet App Version : 6.12 (6129)

Wallet Address : 0x4aa863fF396FB80f183df8A21fa2EC1F590F4cF5

Transaction Hash : 0x0e6ef68490a2227415b710be6071f714a1bce171a5a78450efe7652e44297378

What do we need to do?

Hello @Newtocryptohelppleas
You need to find the owner of that address if not your funds can be considered lost.

Hello @Laam
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x058a7Af19BdB63411d0a84e79E3312610D7fa90c
Decimals: 9

Use the guide above but these details below to add your tokens manually
Network: Smartchain
Contract: 0xe6E2454bD6D85E52309bfb6A3e3521e83c53DA8A
Decimals: 9

I bought yesterday some UNO RE token but after 12 hours it’s not in my wallet
Tr hash 0x406e9a0b48c6caa9764512c43e94e69e8a00b8bbd216349b5e12a0a6f6d50e72

Status says success but no coins in my wallet
Any ideas please ?

Please see the guide above your comment and use the details below to add your Unore tokens manually
Network: Smartchain
Contract: 0x474021845C4643113458ea4414bdb7fB74A01A77
Decimals: 18

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Hello @Erice
Your Binance-pegged tokens are in your wallet and you only need to add it as a custom token.
Tap the upper right corner in your wallet, search ETH and enable the one with BEP20 to view your funds.

Thanks it worked… For future where do we find that contract token and decimal?

The contract number you gave me is different from the one I Can see on my transaction details. Just curious so that I don’t have to post here all the time in the future. Thanks @JennyMillan

Also what is the different decimals? I see mine was different and others was decimal 18??

You can always find them on the explorer, use for ERC20 tokens and for Smartchain (Bep20) tokens.