Eth not received to my trust wallet address, copied a random address

trx9 · February 8, 2021, 1:55am

Hello,

I transferred Ethereum from my binance account to my Trust Wallet but I didn’t receive it eventho it is confirmed and done already an hour ago on my binance transaction history.

This is a screenshot of the transaction with the address:

can someone help pls? thanks.

iamdeadlyz · February 8, 2021, 2:30am

Hi @trx9,

Please copy the TxID from Binance, then paste it here (not a screenshot).

trx9 · February 8, 2021, 2:44am

This is tge txid
0x934b3da802b3b2760df474ac222ec8b13b63eeb9985df184ae921c292c6f5b7e

iamdeadlyz · February 8, 2021, 2:50am

Looks like you got the ETH already: https://etherscan.io/address/0xbd04631d842a5f8bc54c6f50c315305143dc8a48

To better assist, please provide us the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Screenshots of the wallet (including errors, if any)

trx9 · February 8, 2021, 11:29am

I have nothing on my twallet

iamdeadlyz · February 9, 2021, 2:07am

Please re-import your wallet by following this guide: How to Re-Import your Wallet

trx9 · February 10, 2021, 7:07pm

I did and still nothing is showing up, 0$

iamdeadlyz · February 11, 2021, 2:29am

Please open the app, select Ethereum, press receive, take a screenshot, then send it here.

trx9 · February 12, 2021, 4:09pm

here it is

iamdeadlyz · February 13, 2021, 6:47am

The screenshot of the Ethereum address that you sent is different compared here.

Please make sure you selected the correct wallet in the app (go to settings > wallets)

trx9 · February 13, 2021, 6:14pm

I dont have any other wallet, its the only one i got.
I made sure to go to the app and copy the eth receive address and used it, now not sure where did my eth disappear.

iamdeadlyz · February 14, 2021, 3:36am

Unfortunately, it won’t show up in the Trust Wallet app since the address that you have is a different one.

Try to follow this guide and check if you can find 0xbd04631d842a5f8bc54c6f50c315305143dc8a48 in the derived addresses list.

trx9 · February 15, 2021, 5:52pm

I followed the guide and didn’t find that address there.
I am sure I copied the address from receive eth on trust wallet and pasted it on my binance to send it, i don’t know why its now different address…
what else can be done?
thanks.

iamdeadlyz · February 17, 2021, 1:35am

Try to find the correct recovery phrase for that wallet. You may have used a different one.

trx9 · February 22, 2021, 10:58pm

no, it has been my same wallet and first time using trustwallet
I have no idea from where that address I sent to came from or it just switched on trust wallet after I copied it.
Because I literally copied the address (ethereum receive) from the app to binance … this really sucks, something is not right

iamdeadlyz · February 23, 2021, 6:35am

Perhaps, you copied that address from the other app or any other exchanges/platform? Like it was your previous deposit address? Please double-check.

trx9 · February 25, 2021, 6:00pm

I double checked everything, TW is the only one I have and no other place for me to copy an address, also checked binance ones just in case and nothing.

iamdeadlyz · February 26, 2021, 1:46am

You may have copied a random address. There is no other explanation aside from you got the address somewhere.

trx9 · March 7, 2021, 2:58pm

It was the only address to copy using my phone, so I guess my eth is gone…

Rbcrypto · April 17, 2021, 2:11pm

The same thing happened to me but with BTC. I have never seen the BTC address that I sent it to, I copied the address straight from my Voyager wallet and I have checked all of BTC wallets and nothing, it’s like it was changed on the back end or my phone was hacked.