Exchanged tokens but they do not show up in my wallet

Support & Feedback English
73

Hi, i have the same issue also. So i swap pivot to bnb. But i find my bnb balance is missing. Any fix?

74

And my pivot token is already deducted by the swap exchange and there is not even a confirmation from both of pivot and bnb

75

Hello @Kogriio To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like
76

Helll, i need support. I send shiba inu coins from ftx. to my trust wallet in two steps. The first one worked
(0x89d64c37c3511610f7635ec1929753fc85e89919b11e98b6e0f55d2ffbaaa613

thats the adress.

but my second one didnt work.

(0x319ff83d75bc8aeeed3db026efd34660d3e4156e34831c2b14ead3d26155a3ee

thats the adress.

I send all to this
0xbCD4e2ADA1a5d8114B471ace25D7f883AC75C56E

Both are confirmed.

77

Sorry but i can’t embed pictures in this post

i got a version of 2.12 trustwallet

And this is my bnb address:

bnb1ufa9wuauy9hqh4c2u9sjfs4sk69y9exeq3fv5f

So i was trying to swap pivot token to bnb through the swap in trust wallet. I have 200.000 pivot token and i swap 100.000 pivot to bnb, the pivot token was deducted but there is no increase balance in my bnb.

I don’t have the transaction hash or even the link.

78

Hello @Networker
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Ethereum
Contract: 0x95aD61b0a150d79219dCF64E1E6Cc01f0B64C4cE
Decimals: 18

79

Helll i tried it and i sadly still the coins didnt came to my wallet. When i do it and press then secure it shows me shiba again with the same amount of coins. Have i did soemthing wrong?

80

@Networker
Can you provide a screenshot of your SHIB balance.

81

I exchange BNB for usdt today but did not show up in my account.

Please help me recover my money.

Transaction harsh

0x1dec8e2a9c7db52c96870f72adc289c54c39ad70850e0bedbac82d98f77cafa3

82

@Carlyije123
I responded to you, please avoid duplicating posts.

83

Any fix for mine? The post about pivot token swap to bnb but the balance of bnb is not increasing

84

Hi, I 40 hours ago turned some bnb smart chain into matic coin in the pancake swap site, which was deducted from my Smart China, but the matic was not deposited in my wallet. Please follow up.
0x1ebc37678d2e2f138dbe68e3b2a816637e4ced0eb02b88666cd3b588d9fd72f6

85

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86

Hope it will help you and thank you for helping me.
I tried a backup of my wallet to but it has not worked.

87

A post was split to a new topic: Szcb from bnb smart chain

88

I even created another wallet in another phone, downloaded new trust wallet and transferred. After swapping to szcb same smart contract call issue persisted.

89

Do you know how I can get the shiba inu coins back?

@JennyMillan
@Alan47

90

Hello @Hasantaheri
Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search MATIC and enable the one with BEP20.

91

@Networker
Your tokens are complete, you can also see in your transaction history the two tokens you received which adds up to the total balance you have.

92

Nice. But when can i see them in my wallet. It not. Worked to add them wirh right above and the way to bsckup the wallet and reload it again. Do you have another idea?