I have issue with my trust wallet

@Badboidc It means you do not have enough to cover the transaction fee.
Check the amount you need to cover the gas fee and the token then deposit that first.

2 Likes

Hello Toby,

I need your advice. I already received usdt BNB Smart Chain BEP20 but it is not reflecting in my fund walletā€¦ Kindly assist me and investigate what is going on. Thank you

I tried to attach screenshots here but it is not allowing me, there is an error message. Please see details below for your reference. Thank you in advance

transaction hash

0x9eabbcf9dbf1081c0354dc76b223ca4522ed29ade444bbc47ba49b4df66b73a5

receiving address

0xD73c394926e4789114015F152f22D47E915FCf38

trust wallet version

11.7 (1053)

3 Likes

@mavasim That USDT you received is a scam and should be ignored.


I canā€™t see my money on my main balance please what can I do to make it fixed

2 Likes

Please anyone should help me itā€™s over 8hrs now my money is not reflecting on my main balance

@Chicago1991 Please switch your internet connection and reimport your wallet. That fixes most errors with balance display

I also have a problem with my account, someone withdrew my money in USDT 6H ago.
This is his account : 0xAeC28BbD84C8262eb6C7E154380d91ad55b6d235
Iā€™ve already submitted a ticket!

i have same problem with this transaction hash :

0x4baaacd4c8817d7807c27d4b6aabfa93d370d06194d68a4305204d383bb52e40

receiving address

0xAeC28BbD84C8262eb6C7E154380d91ad55b6d235

I donā€™t see anymore by money balance on my wallet, itā€™s seems someone withdrew -118$ USDT on my direct wallet

Hi!
I have the same issue. I have USDT- TRC20 in my wallet. I bought TRX to send the USDT amount to Binance. I tried many times and the transactions kept failing time and again. I read some comments and saw people were talking about having both ethereum and TRX in the wallet to be able to withdraw.
Iā€™m so confused and not really knowing what to do.
Can somebody help, please!

1 Like

@Kiraballa If there was an unauthorized transaction on your wallet, then your wallet is compromised and you need to stop using it immediately.
Here are possible reasons:

Please ensure to stay vigilant going forward and observe good security measures.

2 Likes

@Nenel001 Check that you have the native TRON first as you may have deposited TRON on another chain.

1 Like

Tobi,
Thank you for your quick reply, it is indeed a Phishing Scam, itā€™s really absurd because even with the wallet address of the fund deposit you canā€™t block or ban these people because they can recreate wallets at any moment. Itā€™s crazy, this business of stealing crypto from platforms with the hash number and transacations right in front of our eyes, and impossible to refute, so they have a direct way of getting into our wallet without our permission.

@Kiraballa Your wallet can not actually be accessed except you have given access.

1 Like

How can I give access, I donā€™t give it to anyone.

the person who gave me a link to click on to participate in an ETH Farming Defi and make a profit. hereā€™s the link : app . tangune . c o m

I was to keep USDT$ funds in my main account which I would swap on the ETH farming site to withdraw the accumulated funds. That was the idea.

1 Like

@Kiraballa That link you were given and connected to is a phishing website; you gave access by connecting your wallet to that.

1 Like

Please i made a transaction worth $250 usd coin from federal byte atm machine to Trust wallet address but yet i havenā€™t gotten anything. Please look into this foe me.

1 Like

@Jury Please check your address on the blockchain explorer to see if you have received your tokens or not.

@Davey Can you please submit a ticket to the customer support team, itā€™s most likely device compatibility issues.

Hello, I cannot transfer NFT from my Trust Wallet to another wallet within Solana network and the following error is occured: Transaction simulation failed: Error processing instruction 1: custom program error: 0x12. Has anyone faced the same issue?

I swapped my bitcoin to USDT ERC-20 about three weeks and they just confirmed it today, Iā€™ve been waiting for the balance to reflect on my USDT ERC-20 balance over three hours ago and till now it hasnā€™t reflected I need help