I really hope someone can help me out.
The thing is that my bitcoins that l am buying disappear from my wallet, it has happened 2 times now in December last time this morning.
I have emailed support when the first one disappeared but l don’t get any response from them so l hope someone here can help me out.
Here are the information that needed;
the transaction-ID is:
Your BTC was transferred out after you deposited meaning your wallet is compromised and here are the possible reasons:
You shared your 12 words (via phishing, social engineering, etc.);
You saved your 12 words in a very bad place;
Your device is corrupted with malware;
Someone had physical access to your device;
You entered your recovery phrase on a fake/clone app.
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
Your Recovery Phrase holds the keys to your crypto. The addresses on the Multi-Coin wallet are fixed to this specific set of words. The Recovery Phrase cannot be changed for the exposed wallet.
If someone else knows it, then you are basically handing over your assets to them.
So what can you do if this happens?
The steps mentioned on this guide is only applicable if you still have funds left on the wallet.
The Trust Wallet Team have no way to recover your funds.
Every transaction h…
Learn more about how to protect your cryptos and new wallet: