Missing tokens / coins

I was instructed by Trust support to update, delete and re-import my wallet. Now all my BInance chain transaction is now gone. I hope this can be fixed because I have money that will be lost. I cannot believe this is happening,

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Don’t worry about transaction history, Would you please what’s the problem you are facing?

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My coins are missing I don’t understand what to do help me pls !!! This is

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I bought 2 tokens 2 days ago and I never received the funds from those purchases in your trust wallet. I’ve provided all transaction, my wallet address and received address previously to a person called Alan that is from the Trust Wallet customer support and awaiting a response.

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I understand your frustration. I tried to transfer funds into BNB on my trust wallet and no confirmation has come through. This is a new issue.

Have your issues been resolved?

A post was split to a new topic: My account compromised

Problem is after reinstalling the trust wallet app no funds address are changed same recovery phrases but we got new address without funds,

Has anyone been able to recover there missing funds?

Sounds like this is a big issue for lots of people

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same here, its been 2weeks since i made deposit and never received funds in trust wallet. Contacted support but haven’t heard back from them since their last reply over 7days ago. Frustrating and ridiculous customer service!

Hi dqsmith, I’m losing patience, they need to get better. A lot of people have a lot of money invested and there is accountability taken by trust wallet or phone number to call for them to fix the missing funds.

Hi there. The coins in my wallet are missed. I did not make any transactions, am just hodlin’ my coins. But I found some information at bcsan, but I can not attach the screenshots! There is written that coins are transfered from my address to another. But I did not do it. Could u please help with this issue? Thank u in advance for ur assistance and answer!
My wallet address : 0x64c8F48e28e18bD56F8dfE8f6ebBD29EC77Ad8F6
Transaction hash(BLINK) : 0x6dd35b545ed951b38c9ab9cd57fcb7b52e78365576dc8429cb6af6c392c392a9
Transaction hash(safemoon): 0x7e76dc68bb961ab1a754baf6d8204ceba6495f0c29485a74b5962fb5f152b5f6

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I swapped smart chain TWT, it was successful but I can’t see it on my trust, please I need help

HI there I have bought this ZIL but did not received it, and it is stated that transaction is successful, this is the address of it:
bnb1vyv76c4nm8kst4ctklvshx5mm4etlhr7wuvfwg

It looks like it went on the wrong address, can you help me with this?

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then what should i do?
someone help me plz!
i have tried the answers to same questions. but its didnt help.

Help me please
I am deposit 22 xrp but i am get in trust wallet only 2.65 xrp
Txid- 5F01E495F5E47888EB50C8F485A6FAB2BBC62B250047A6BF68F24C6853BB36DC
This is not my xrp value . And then i am checking fee but fee is very less … please help

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Did you get this figured out? I sent my ETH from Trust to Coinbase and it’s not showing in either wallet. I think I sent it to the watchlist and not my actual wallet. Is that a thing?

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Hi I transferred BNB from my trust wallet to Coinspot on the 24/4/21 and still have never received my coins? How do I recover this money?

BEP2 represents a token standard on Binance Chain, while BEP20 represents a token standard on Binance Smart Chain. Please ensure that you do not input an ERC20 address as a BEP20 withdrawal address
[/quote]

Please if the sending wallet is BEP2 then the receiving wallet should be BEP2

BEP20 >>>>> BEP20

IF YOU ARE SENDING A NORMAL COIN(ERC20) THEN SHOULDN’T BE BEP2 OR BEP20 on display.

110 TRX tokens shows as frozen and staked but I am unable to Unstake them
Wallet address:
TMCXJSYSN24gX7Uudx1YNnu6f5NLEsCBUT

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Hello.
I have done all the troubleshooting. Have sent several emails to support but no response. I had a few coins and now they are all lost.
Can you please help me out?

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