Dear sir/madam
My trust wallet was compromised a few hours ago after I received a notification from the app (on my android device) mentioning 0.00001 tron was received in my account. After opening the app I realized that my 1000 usdt balance is zero.
I downloaded the app from playstore and did not open any phishing emails recently. Moreover, I have not given my blockchain recovery phrases to anyone.
Therefore, i need your help
thank you!
Hi there ,
We regret to say your account was compromised and funds are moved by hackers . We feel sorry for your loss . Your funds are already gone and there is no way to get them back . Kindly stop using that compromised wallet.
Most possible reason of account hacks are :
- Sharing 12 words recovery phrase with anybody , anywhere or giving away it to fake support team .
- Using fake app can lead to instant hack .
- Signing transaction on untrusted and unaudited dapps .
- your device hack or having any app that collect data from your device .
- Contacting with fake support and following their guides .
- Somebody has access to your device
- Storing Recovery phrase online platforms apps like Google drive, drive box, Telegram, website, password storing apps
Read more :
My Recovery Phrase Has Been Exposed!
Please create another wallet and transfer any funds left. Also, read this guide to protect your wallet further: 3 Steps to Protect your Crypto Wallet