Please Help: BNB Not Recvd😭

[AsimSiyal]

This is my new account and my old account has been deleted. I have also lost my alfaaz about it. Please reset my account now.

[JennyMillan]

@AsimSiyal
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[amybajwa00]

Hi, alan47 , i need ur help. I just swap coin from busd to BNC but it didnt come. I dont where it go, but it showing trascation was succesful please help me.

[Alan47]

Hello @amybajwa00 To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

3. Transaction hash or link (if you have any, please copy and paste)

[amybajwa00]

0x0000000000000000000000000000000000001004(Receiver address)

0xb1ce8796f16704aad254508841afc84397b2dda9a05007ebb3e4e2c61c5faa3c

[Alan47]

@amybajwa00

0xb1ce8796f16704aad254508841afc84397b2dda9a05007ebb3e4e2c61c5faa3c

@amybajwa00 you already received your funds in this address: bnb1eptdakdfz2e06gjcekqlue9ev5h9mh6sgghmn0

If they are not displaying on BEP2 assets, try to use VPN and refresh your wallet, if problem persists try to reimport your wallet, here’s guide: How to Re-Import your Wallet

[amybajwa00]

I cant find anything.

What should i do ?

[amybajwa00]

Can u please tell me , how can i change to vpn. How can i see and how can i reimport there is no option

[JennyMillan]

@amybajwa00
Please see this troubleshooting guide:

1024×1024 63.2 KB

Steps in Finding the Missing Funds Before we go any further you need to understand first how Trust Wallet works and always make sure you have the latest app installed on your device. Trust Wallet is basically just a bridge to multiple blockchains. Technically, there is no funds stored on your wallet. The app holds the keys that allow you to connect to the network, check your balance and make transactions. Follow the steps closely as this would be helpful in fixing your problem: Step 1. Is t…

[Dahri]

I have swapped bnb smart chain to bnb . The transaction is successful but i never received my bnb. Please help me get them back.

[Dahri]

I had swapped smart chain bnb to bnb , the transaction was successful but i have not received my bnb. Please help
Me.

[Adambriges]

@Dahri

I had swapped smart chain bnb to bnb , the transaction was successful but i have not received my bnb. Please help
Me.

Send your smartchain address to help look into it for you. This is to seventy characters.

[Dahri]

0x890B8DbeC79209f5ecDdb4f0aBc83983aE12c7D7
This is my smartchain address please help

[Hyeru]

Can anyone help me about the new updated
Today, I Just send BNB to Trustwallet but not knowing the old bnb address was removed.
I tried look the old bnb on the app but I can only find WBNB, and now I do not know who I
can contact with the my problem. The binance smart chain said it was a success but I can
not see any balance on my trustwallet, Will my 130 dollar be just thrown away like that because
of the update?

This is my old bnb trustwallet address: bnb10dv8r0l8l2zmrk2t7aux6895d2h595cg4xxmnm
Tx hash for my 130 dollar: 8A5DDA4A49482C428FF559531005256DB55855846F14AD80E97FEA4BA2F5BB57

I hope admin will notice this post

[Jilani]

Can anyone help? i transfered BNB from my Binace wallet to my Trust wallet but the BNBUSD never made it to my wallet. Its now been over 24hr. The funny thing is that on Bsc scan it shows the transaction as being completed but my wallet never recvd the BNB. You can check the transaction using my BNB Trust wallet address is0x287D63aFbeacE4e99C02DE3863BE1ac10495e537. My check trust wallet Balance BNBUSD 23.95$…

[JennyMillan]

Hello @Jilani
Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search BUSD and enable the one with BEP20.

• How to Add a Custom Token

[wamafmamaikel]

BNB saya juga belum masuk di trust wallet,
Alamat Wallet Penerima : 0x3ea52990663FD6537B120bf26480b9EF3eADaB58
TX ID (mohon diketik) : 0x57e91fd19991ac313b811d1f0331ab8399b1d2a53b3d48d569747a95196b7d34
Nominal: 0,05356472 BNB
belum masuk dalam dompet trust wallet sya

[Santulibobo]

Hi, im having the same issue, a friend sent Bnb from his binance wallet to my trust wallet 5 hours ago, till now, the bnb haven’t be received to my wallet. please i need your help, what is happening?

• app version Version [1.21.6]

• my trust wallet address: 0xBAA6f4a141362E0c200de1BeD70D5348d9D2d16a

[JennyMillan]

Hello @Santulibobo
Your BNB has been received to your wallet, if they are not visible, use the guide:

1024×1024 63.2 KB

Steps in Finding the Missing Funds Before we go any further you need to understand first how Trust Wallet works and always make sure you have the latest app installed on your device. Trust Wallet is basically just a bridge to multiple blockchains. Technically, there is no funds stored on your wallet. The app holds the keys that allow you to connect to the network, check your balance and make transactions. Follow the steps closely as this would be helpful in fixing your problem: Step 1. Is t…

[Santulibobo]

Nothing much, I simply updated my trust wallet and I have seen the bnb… Thanks for replying