SAND token transferred from Kucoin via KCC did not enter Trust Wallet

[Monkeydex]

Hello, I transferred SAND token from Kucoin using KCC network and the tokens are not showing up in my wallet, while the transaction is completed successfully from KuCoin, what to do?

[iamdeadlyz]

Hi @Monkeydex,

Thank you for reaching out to us!

When a supported token has been successfully sent to the wallet and does not appear in the list of assets, it can be manually added as a Custom Token, to do so you can follow this guide.

How to Add a Custom Token

Tokens are Digital Assets created within the application on a certain blockchain. Trust Wallet supports several blockchains where tokens are being issued. Some examples are ERC20 on the Ethereum Network, BEP20 on Binance Smart Chain and SPL tokens on the Solana blockchain. [image] [image] Note: The following steps is only applicable if the token sent is on a blockchain that is supported by the app. The transaction should also be confirmed on the blockchain explorer. No confirmed transacti…

Make sure you use the correct information to add the token, which you can find below; the name and symbol should be filled automatically.

Network: KuCoin Community Chain
Contract address: 0xb12c13e66ade1f72f71834f2fc5082db8c091358
Decimals: 18

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Heads up! Please be informed that we will never ask for your seed phrase; talk to you via WhatsApp, Telegram, or other platforms. Also, we will not request fees or payments to provide you with access to your funds. Be vigilant against scammers and impersonators, and report them to us immediately. Stay SAFU!
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[Monkeydex]

Thank you very much for your kindness, it worked and the token is in the wallet.

[iamdeadlyz]

@Monkeydex

Thank you very much for your kindness, it worked and the token is in the wallet.

You’re very welcome!

A reminder to always stay safe while exploring the crypto space, have a read:

• 3 Steps to Protect your Crypto Wallet
• 7 Essential Steps to Keep Your Crypto Wallet Secure

Remember that we will never ask for your seed phrase; talk to you via WhatsApp, Telegram, or other platforms. Also, we will not request fees or payments to provide you with access to your funds. Be vigilant against scammers and impersonators, and report them to us immediately. Stay SAFU!