Sent ERC20 to BEP20 and now it disappeared

Support & Feedback English
1

Hello I believe I sent my tokens to the wrong network and I can not figure out how to recover them. I’m not even sure where to begin as to where I sent it or how. It is showing transaction successful in my history. I need help!

2

Hello kindly follow the guide below to recover tokens.

3

Hello Jenny, I’m not sure where I sent the coins. I was trying to use poocoin to swap BNB for EGC. It failed twice and then sent somewhere without me doing anything else. How can I tell if I sent it to ETH?

4

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

5

How do I attach screenshots?

Hash

0xf3f9c9588828fcc0d61a9d1b7a9c9307377d0adf116de86182312e6dc4265360

6

Your tokens were sent to this address
0xC03850aE88c58682Bad575A7143e93016Bc54481

7

I believe I followed the steps corrrectly and it still is not showing in my wallet

8

That address matches my ETH address and my BNB address. But it’s not showing in my balance

9

Can i ask if you sent the tokens from your Trust wallet or to your Trust wallet?

10

I believe I may have on accident. I still haven’t figured out how to retrieve the tokens. I followed the steps to obtain the private key but no luck

11

I sent them to Trust Wallet from Defi. They showed up there. I then tried to Swap by connecting to poocoin when they disappeared. Not sure what happened.

12

Hello @Ncrawford5
Can you provide the transaction hash plus screenshots also?

13

image
image1284×1470 83 KB

Here is the screenshot showing the transaction

14

image
image1284×961 62.3 KB

Here is the version I’m tunning

15

@Ncrawford5
Your funds were sent here: 0x7f9FdA01B18D48DAd66B333e44b839F8FD624409
It seems your wallet is compromised and you need to stop using it immediately.
Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

Learn more about how to protect your cryptos and new wallet: