Sent to my Trust address but not received

[k.amon]

@arif_rezaee

Optimism and arbitrum both of them i didn’t receive
Op was 50 on optimism network and arbitrum was 350 on arbitrum network

You can try this

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Trust Wallet has support to for over 30+ blockchains and thousands of tokens. You can see on the image below the list of supported assets. And it just keeps growing and growing as we allow other developers to add their blockchains and tokens to the source code. [image] How to Add a Coin or Token? By default, you will be presented with BTC, ETH and BNB. Just tap the toggle sign on the upper right of the main wallet screen. [image] Scroll down to the list of supported assets or do a name…

[Torlest77]

Why I did not received my coin bnb1qcyxet3sx332lfkgkdeatdrdm3g9ukspl00d5c

[IHelpYou]

Please help! I sent USDT from my Metamask wallet to Trustwallet.
Nothing has showed up yet and I am very stressed and feel very bad about this… Please help me!

I have now updated my app to 9.0 when the transfer was done I had 8.9

Transaction Hash:
0xbe5c560f4d68c65f865357d3ce404f559fb580315bd2601b1436470f6f4b0606

From wallet:
0x62385aF43906631Cb64A18D0d35836146C74487e

To wallet:
0xFb072993b9EfB5a788e1643fe372786E7425272a

[Tobi]

Hello @IHelpYou
From your transaction hash, you have sent a fake USDT token to your wallet.

[Nataliefrantz]

I received Arbitrum but it’s not displayed at my wallet
Transaction:
0xd5d2464f642ff4ace574731b79e9d813675955da30f2faf4e7abffd8ded2b016
My wallet:
0xD22E52cB7c3d359a1AD8F0Bb58951BB3C0b30374

[Tobi]

Hello @Nataliefrantz
You received your Arbitrum but on the Ethereum network.
All you need to do is add it as a custom token.
Tap the toggle sign on the upper right of the main wallet screen, search for Arbitrum, and enable the one with Ethereum.
You can also follow this guide:

• How to Add or Remove a Coin

[talk2clarkito]

I’m having same problem. BTC was sent to my wallet address but my wallet is still empty. Any help?

[Tobi]

Hello @talk2clarkito
Please provide a transaction ID and also your BTC receiving address.

[talk2clarkito]

Receiving wallet: bc1qdgz503fefkpxvl9zqs5rdxzg5wkzjw7fgnjs95

Tried sending a screenshot of the transaction but it’s not going.

[Tobi]

@talk2clarkito Please provide the transaction ID of the missing BTC so i can check.

[Promise07]

I’m having same problem. BTC was sent to my wallet address but my wallet is still empty. Any help?

[Tobi]

@Promise07 Please follow the troubleshoot guide:

• [DIY] - Troubleshoot Guide

[jvandyke]

I sent GALA tokens to my Trust Wallet but its still now showing my tokens.
Transaction Hash: 0x2f884d533b33515ea83d9178c7b32c13daedf511e55557f336ed27e0d5086858
Gala Address: 0x2266E2B02018d594EDAaB625a6cE1dCb6bb22445
I opened a support ticket 3 weeks ago, still no reply.
I followed all of the steps. I have the latest version and have backed up/recovered my wallet. I have the GALA token enabled (ERC20).

[Tobi]

@jvandyke Can you add using the contract address below and see if that works.

• 0x15D4c048F83bd7e37d49eA4C83a07267Ec4203dA

[jvandyke]

I don’t know what you mean? I sent the tokens from my Coinbase account to my trust wallet.

[Tobi]

@jvandyke You need to add it manually in your wallet if it isn’t shown.
Please see guides below:

• How to Add a Custom Token
• How to Add or Remove a Coin

[Preshy8]

I’m passing through same issues
My Bitcoin is showing completed but I can’t access it and it’s not showing in balance

[Tobi]

@Preshy8 If your bitcoin is shown on the explorer but not in your wallet, then it’s just a visual bug.
You can try using the troubleshoot guide below to see if that helps:

• [DIY] - Troubleshoot Guide

[Preshy8]

It has reflected in my balance but I can’t send it out why? It’s showing me failed to connect to sever…and the money I sent the amount is not stable

[jhonz14]

Please help me because I did not received the amount in my BNB wallet.

Here’s the Transaction Hash code:

0xd491c52f86275c0c426864a4e0b84b725fec09509164d39a8b132e15be09ccfe