Sent to my Trust address but not received

Support & Feedback English
38

@Preshy8 If your bitcoin is shown on the explorer but not in your wallet, then it’s just a visual bug.
You can try using the troubleshoot guide below to see if that helps:

40

It has reflected in my balance but I can’t send it out why? It’s showing me failed to connect to sever…and the money I sent the amount is not stable

41

Please help me because I did not received the amount in my BNB wallet.

Here’s the Transaction Hash code:

0xd491c52f86275c0c426864a4e0b84b725fec09509164d39a8b132e15be09ccfe

1 Like
42

@jhonz14 Please go through your transaction history below; your tokens were received and already sent out

If you didn’t send it out, then your wallet is compromised and you need to stop using the wallet immediately.

43

Sir i havent recieved USDT trc20 sent to me on Trsutwallet from trustwallet.
TQc9HhbE2jWqaScoi77UNZx85h5qvC8qAM

1 Like
44

@ashishojha You received your USDT already.
You need to add it manually if not shown.

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45

Sir I have already added USDT. Transaction was of USDT 60000 done on 16th April.
My address is TQc9HhbE2jWqaScoi77UNZx85h5qvC8qAM

46

I am unable to attach the screenshot of the transaction here. Getting error in uploading the same

48

@ashishojha There is no need to attach a screenshot, everything is on the blockchain, you have received no such token.

1 Like
49

Hai I’m tiwi. I send 0.17247025 bnb from binance to my trust wqllet. The transaction was successed but my balance didn’t increase. Please help me. my transaction ID : BFB7728F500554118ABAB2DE0BC5D2775978B89B3EF19E164E324D59C5C1FD4D

50

@Pratiwi86 You sent BNB on the BEP2 chain therefore you need to add the BNB on the BEP2 chain manually.
Although why are you still using the BEP2 BNB when the network is getting sunset ?

51

I transfer from binance to trust wallet but it is not showing up in wallet.
Transaction is successful.

52

@Adekunle123 Can you check your address on the blockchain explorer to see what it says.

53

hi team. I need help. I have ETC on the BEP2 (Bnb beacon chain) network on TRUSTWALLET. no gas to exchange. How to withdraw to Binance?

54

@EvgeniiChizhov You would need to have BEP2 BNB as gas to send your ETC out.
You can deposit the BEP2 BNB from Binance to your Trust wallet first then withdraw.

56

I sent solana from my Bybit wallet to my trust wallet since yesterday and up till now it has not reflected in my trust wallet balance.

57

@Mentorifendu Please check your address on the blockchain explorer to see if you received and if you did, then I’d suggest you switch your internet connection and then try reimporting your wallet.

60

I sent usdt from another platform and it hasn’t arrived for almost two days… please help, I have all the block scans

61

@Bjaczzz Please try adding the USDT manually if not shown.

1 Like
63

I did that and still nothing.maybe I did something wrong, can you check it? will send screenshots