Some of my airdrop doesn’t reflected

[Scophyld]

Hi @Alan47, some of my tokens and airdrop didn’t appear in two of my trust wallets. How do I navigate that?? Will appreciate your help. Thanks

[Alan47]

Hello @Scophyld To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

3. Transaction hash or link (if you have any, please copy and paste)

4. Further details about your issue (please explain what you were trying to do)

5. Screenshots of the wallet (including errors or missing balance)

[Danielking]

The same issue here @Alan47 . I have sent two emails to trust wallet support team and I’m yet to receive any feedback. Please help
.

[Alan47]

@Danielking send all details asked on my reply above.

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[Danielking]

@Alan47

How do I upload the needed screenshot?
… …

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[Danielking]

0x7F9ABe46AEB564763050A44fca2B2ac8Eb2a14cC

I received an airdrop of 40 METAKINGS (MTK) which is not visible in my wallet. But then I connected my wallet to poocoin on DAaps which then showed that the coins are in the wallet. Please

[JennyMillan]

Hello @Danielking
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x129385c4acd0075e45a0c9a5177bdfec9678a138
Decimals: 18

• How to Add a Custom Token

[Sherman97]

Hi I have problem with my trust wallet account. On the 22 Feb 2022 I claim 300BNB airdrop and they did not reflect to my account. Please help me with this issue and thanks you in advance.

[JennyMillan]

@Sherman97 To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[Sherman97]

It’s says sorry you can’t Emden media in a post. So how do you send screenshots.

[Sherman97]

Receive IP Address:0x736A87de7a442F647c8Ff8225D1296C09Be0c7C3

Transaction Hash: 0xd943868f9431db1b41b06b3c9f6fccd23b8de4968a7ac906a2117799123c0f4a

Transaction Hash: 0x7ce5dcf2b24d704aaeb0fcd2ace2db0e42b6be9fe8368afebc37b0dfe708c6ff

[JennyMillan]

@Sherman97 That token was sent to this address 0x05796fBbB3bB886796056E29Ad7F0aFc5d900dD9 and not the one you sent above

[Sherman97]

Yes that is my first account and I haven’t received any money on that address, the one that I have sent you is my second account. The reason why I sent you that receive IP address, the reason why I gave you that one my recovery phrase has been expose. I can sent you screenshots to proof to you that is my account, if you can assist me on how to send screenshots because I have been trying to do so but It says that you can’t emden media to a post. Please help me.

[Sherman97]

[Sherman97]

[Sherman97]

[Sherman97]

I made claim of 300BNB airdrop and it did not appear on my account. Please help me and thank you in advance.

[JennyMillan]

@Sherman97 The airdrop was for a token called BNBCASH and not BNB.
You can confirm here too:

• https://bscscan.com/token/0xF639d1B915731684Eb563d39E123FC11060691D5?a=0x05796fbbb3bb886796056e29ad7f0afc5d900dd9

[Sherman97]

Yes I confirm but still it hasn’t appeare on my account. Please assist me with that.

[Alan47]

@Sherman97, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token