Success transaction but not delivered

Support & Feedback English
1

I made a transaction on my trust wallet account to my bybit account, stated “success” but I didn’t receive it in my bybit account. What can I do? Please help me out. This is the transaction hash 0x2483d5fbb012779b7fb20dd048c33831c33a7fd7b25786c95f1758d60faa7667

47 Likes
2

@Reminix You need to check if Bybit supports the token you have sent there, then also you need to contact their support team regarding this as it’s not a Trust wallet issue.

22 Likes
4

Please help me out, I have usdt in my wallet and I have been trying to top up my TRX but whenever I transfer to TRX it will top up my usdt wallet instead of TRX wallet.
Please what’s the cause of it.
I need assistance please

17 Likes
5

@Biggyfunds Check that you’re sending TRX and not USDT from the sending wallet.

14 Likes
6

Hi, I swapped from BNB to Eth on my trust wallet but the funds are not showing?

0xdd3deafb44be3b3dd9c1e21cb58ce41d8696d2164192358d5726fa8682e458c7

How should i approach the issue

18 Likes
7

@albialbishi You received the ETH already, please note swaps aren’t instant.

10 Likes
8

Hey, please help me I sent a token under bnb to my trust wallet, it’s shows on blovk Chain that I have it but I can find on my wallet? What can I do please

9 Likes
9

@Rameybrain Please try adding the token manually, you can use the guide below:

8 Likes
10

Hey Tobi, how can I add a custom token in Swift beta wallet. I didn’t find Ethereum (ETH)

6 Likes
12

Hi can someone help to me. Second day i cant send SOLANA to my friend … Transaction just trying to send buy after 1 hour come back to my account again.

3gDsqdYUddQRdEQrWHP36pX47SJRJuanFuhENpaxUjN5

6 Likes
16

@Tobi
Please I need help bitcoin was sent from cash app to my trust wallet 2 days ago and showed successful, on my end is completed but it not reflecting on my dashboard. And I really want to use the funds now

8 Likes
17

@Ushie1 Please restart your device and then try re-importing your wallet after.

6 Likes
20

I transferred btc yo my trust wallet why have I not received it for almost two days now

7 Likes
21

@Aisosa Can you provide a transaction hash or your receiving address.

8 Likes
22

I transfer USDT through ton but only see it as token please I need help
EQAF026zNPTsyQVgi9ZLd-2USZ4ClG2SP-Uhq3FYda4nHpFy

7 Likes
23

Someone sent btc to me and it show on my history but not yet in my wallet since 3days now but got 1 confirm on blockchain, please will I still received the coin?

5 Likes
24

@Molando You can restart your device and then reimport your wallet after

5 Likes
25

Good day please some one sent me ton it was successful but did not show in my balance
Transaction hash 848a8af06125dae715506843aeb9a3ff3dd59b78c684d094ea729d1dbf5335d7

6 Likes
26

Ton was sent to my wallet it was successful but it did not show in my wallet.
It’s showing successful when viewed in explorer
This is the
848a8af06125dae715506843aeb9a3ff3dd59b78c684d094ea729d1dbf5335d7

5 Likes
27

@due001 @Benedict001 I’m not sure why you have two accounts but please stop spamming.
You can check on the explorer, you already received your TON.
If not shown in your wallet, you can reimport your wallet and it should.

8 Likes