Hello, USDT and a part of my ETH has been withdrawal fro my wallet without prommission, what i can do to cancel these transactions? Or return my assests back?
Hello @MaxM
Sorry to hear about your recent experience. Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
Learn more:
Thank you Tobi for the quick respond
But, how its confirmed? If i didnt confirm or approve anything?
Heya! I got the same problem, someone drain my wallet, how I can recover fund???