Transaction doesn’t appear on Trust wallet

Support & Feedback English
1

HI,
I have a problem. I use iphone, ios, and version trust wallet is 6.1.
I didn’t get this transaction in valet. Can you help me?

Thanks

Transaction Hash:

0x7c799d12c8a08e49c79783100398d9eb47711ede9fc91c239690653f7823e18a

Timestamp:

4 days 2 hrs ago (Jul-22-2021 07:46:40 AM +UTC)

From:

[0x1ad91ee08f21be3de0ba2ba6918e714da6b45836
To
[0x2144665fb18cabb90cdb745be2ff1135c545a7e5]

2

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)

3

I cant attache picture for this post. i get a message: Sorry, you can’t embed media items in a post.

4

@Attila you can send screenshot now I’ve enabled media sharing for you.

5

I really don’t understand you. I sent you all the information and you are still asking me the same. Is it possible to have such weak IT support when these problems are. What do you want me to send you? What information can help you solve this case? Is it possible that you have a poor level of security in transactional protocols? How can we be sure of your application?

Can you solve this problem?

2 Likes
6

@itcrypto read again what you asked to send, most of details needs you to send screenshots, and more details on your issue. Send them so as we can able solve your issue.

7

i still can’t send you pictures here. can you activate this option for my account

8

@itcrypto it is enabled now, you can send all details asked above including screenshots and further information about your issue.

10

I sent you the requested information. Can you solve the problem? Do you still need anything

11

I see nothing missing, you can sum up all incoming transactions, you’ll get total of 8.510382272 Ether, unless the app is showing less amount than this .

From your screenshot only 1 transaction history is missing not balance.

12

A post was split to a new topic: Stucked cake, can’t transfer to Binance

13

2 posts were split to a new topic: Can’t transfer TRX due to error

14

Need help please…
Did a pancake swap , when I check it on bsc scan said failed transaction coin not reverted

15

I don’t know how to cancel failed transactions.
Transaction, even if miner fee can’t be reversed, atleast, my token should be reverted.
ID TXT 0x7ed44b9a211ea06cd4f871b235e665e5259529c3fd91b33e501ea932e5e4bec8

16

Hello @Tashlink that’s error with PancakeSwap not Trust Wallet. Contact PancakeSwap for support.

1 Like
17

Hello i have same problem with Clover.
Can you help me? I can der transaction and coins on etherscan but not in Wallet…

18

@Pilus To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

19

I have same problem more the two weeks passed but i did not receive my lovecoin token. Address is 0x9C4DAc0a1B9319825c4ffC8f64D6B3Dc18C7aFf4

20

@chandrasah theres no any transaction history in this address. Please check again and send correct address, also transaction hash.

21

Hello please I’m having issues with my account, I try to swap my token to eth and the fee and token deducted and I don’t get eth back please help me
Transaction Hash: 0x26d65fab4bf792d22a8ca34bef5695d0d99dfa224342f62162d31ea2589924fd