Unable to see Tokens in Trust Wallet

Support & Feedback English
12

@Brvasc1900
If you have reimported a wallet with zero balance, then you used another recovery phrase

13

no, I’ve never made another wallet just this one
I kept the address and words together
this is a trust bug that needs to be resolved urgently.

14

I have added as custom token, now it shows MSA tokens but it doesnt show in $ value like others coins

15

I did not send any money out of my account on 02.11.2021, but I am not the one who made the attached transactions, none of the out transactions belong to me.

17

I also need help. I transferred Binance-Peg Ethereum to Ethereum in TRUST and I think i just burned my coins… Is this true?

Pretty sure im screwed.

18

@JoshyG
Just add your Binance pegged tokens manually as a custom token
See guide below:

19

Good afternoon Alan:

Please assist me. I tried to contact trust support but I have not heard back. I am unable to see the two tokens I purchased from Ertha NFT.

The is a my bsc address in my trust walllet: 0xdb5a26dc4f2ca367719e34f15012b0a030c9b29d

The two transactions ids are:

0xa7f00d76595fa6bc72074a69e2ac159af72f46491842d18bb9b4c310c5eb81d1

0x9711abccb619d630104c64922f76d18b625c6ec9f866dfafb62954c599af605e!

Thank you for your assistance.

20

So I tried this an no love showing up

Is it possible because it’s binance peg Etherium to etherium that it burned?

21

A post was split to a new topic: Bought metamars token

22

A post was split to a new topic: What happened to our tokens

23

@JoshyG
Can you provide your receiving address and screenshot of wallet?

24

https://bscscan.com/tx/0x66f1d75dc8e1c6757355590db408c856e3383e81b2edfbc1515e7fe4e8d9c80a

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image1125×2436 172 KB

25

@JoshyG
Your tokens are here 0xb1c44bdc67d1ba54097011084e084bf9e8364b2d as Binance-pegged ETH.

26

How do I go about getting them? Please and thank you.I appreciate it.

Been trying for days

27

So far I am disappointed with Trust wallet support. 3 days and no response. I followed up with the support email everyday and no response. Please help

28

@JoshyG
Please follow this guide and add as a custom token

29

Hello, I need assistence… I have a token in my wallet and my coin quantity is dessapear from nowhere without any transaction history…

30

@alexcoin
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

31

Hello , I swapped ether for floki on uniswap and its recorded as successful on etherscan , but it doesnt reflect in my trust wallet. It shows that I own the assets on etherscan. Could you please help me ?

32

@Gyanka
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)