Unable to withdrawal my DOT

I did this, installed on other phone with my seed phrase, but my DOT balance doesn’t show. Did your dot show up when you did it? Or did you have to do something else also?

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HI, I’m having issues for days. When you deleted and then reinstalled, did your DOT show up right away or did you have to do something else to get it back? I installed onto a different phone with my seed phrase but the DOT shows zero. Really getting upset… if you have any advise please let me know!

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Several people have said their DOT balance doesn’t show up when they do this, but I don’t see any comments as to how they got it back or what to do if my DOT disappears if I do.

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When i wana send dot i receved error . Unable to creat enum via index …

After i uninstalled the app and reinstalled it i needed to add back DOT by using the icon in the top right corner and adding DOT

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Did you find a solution for this issue??

I cannot transfer my polkadots to the stock market, it gives an error

bende tekrar yükledim fakat yine sorun devam ediyor

I have followed all of the guidance about reinstalling the app/VPN etc. but I still cannot send DOT to another trust wallet DOT address.

Any assistance would be appreciated. Is there anyway of finding out what is causing the ‘Something went wrong - try again’?


Me to if find solution never forgot me

Me to if you a way dot forgot me

Thank you for your response! I used icon and selected DOT but don’t know how to get it to add back my existing balance? Only see buy or sell or copy options. It’s so weird bc it shows all of my past transactions but still says my balance is zero. You mean the icon that takes you to “manage”, yes?

Hi. I have a question. I am trying to withdraw Polkadot from my wallet to the Binance exchange and cannot do it. I am getting the following information: Polkadot network requires a one-time fee of 1 DOT for account activation.What should I do in this situation?

Open coins list and activate dot … it will be listed in your wallet

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Thank you for responding! I see send, receive, and copy options… not sure how to activate. I’ve had the dot on there for months. it’s weird bc it shows my past transactions but shows a zero balance. And now there’s a new ( the third different error code now) error saying network unavailable due to node upgrade. The admins on here said that issue was “resolved” 3 days ago…? Maybe this is yet another one. I’m going to uninstall & reinstall again

A post was split to a new topic: I can’t native Polkadot for another currency

Update. @Trynitee, @Theboss, @tuncay1234, @Tomasz.Poland, and @Dtidey

Please be informed that the Polkadot network is temporarily unavailable due to the node upgrades. The dev team will release a new version where it includes the fix.

Hi guys, I can’t withdraw mi DOT, Trust keeps giving me an error, what worked for you? Is this a DOT problem or a generalized problem, makes me extremely nervous having my crypto in a wallet that won’t let me move it. Help please!!!

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Hi @luisfe83,

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Polkadot wallet address (select Polkadot, press the receive icon near the send button, take a screenshot, and attach it here)
  3. Screenshots of the wallet (including errors)

I’m unable to transfer out of my DOT wallet as well… This issue has been around for WAY too long!!! I’ve already emailed you guys multiple times and have not gotten a reply!!! I’ve sent all of the information you’ve requested over and over again in these forums. PLEASE RESPOND TO MY EMAIL!!!