leon4
October 5, 2021, 9:19pm
1
hey, i need help. Suddenly I receive notification from TrustWallet that there is a transaction that I never did and when I check the crypto is gone. I check on pancakeswap and my crypto that I stake there is also gone. What happen? How can i get it back?
My Wallet Address
0xdBC76773a1b4Ec5259A5d536D1543002044A557B
Transaction Hash
0xdb193d306775738e1b980e233660f7469e593ab58b968bc42c5b14f8bfdb0bc8
Sorry to hear about your recent experience. Here are the possible reasons:
You shared your 12 words (via phishing, social engineering, etc.);
You saved your 12 words in a very bad place;
Your device is corrupted with malware;
Someone had physical access to your device;
You entered your recovery phrase on a fake/clone app.
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
Your Recovery Phrase holds the keys to your crypto. The addresses on the Multi-Coin wallet are fixed to this specific set of words. The Recovery Phrase cannot be changed for the exposed wallet.
If someone else knows it, then you are basically handing over your assets to them.
So what can you do if this happens?
Note:
The steps mentioned on this guide is only applicable if you still have funds left on the wallet.
The Trust Wallet Team have no way to recover your funds.
Every transaction h…
Learn more about how to protect your cryptos and new wallet: