I just deposited over $1800.00 in funds into my wallet, and it’s completely gone. I don’t know what is going on, as this is the second time. I lost over $5,000 last week. Guys please you ought to do something about this because my trust level is very low right now.
Hello @Andre4
Your wallet seems to be compromised since there are unauthorized transfers there.
You need to stop using that wallet immediately as it would lead to continuous loss of funds.
Please be informed also that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is again recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
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