Yesterday i did one transaction on bnb smartchain transaction success but still not received fund in my wallet trans hash 0x4d5890e9837c2c04e47bd1e9ee4512f8b3f868587c8d2ae233853c12e3b687a0
Hello @kunalpratap
Can you explain what token you were trying to swap to and also kindly send your receiving address here as a plain text.
I was tryinh swap integrity coin (0xDaa604305fE12a0e2714E2794E1241071F85CdBA) for busd trans was successful you can check trans hash
My wallet address - 0xa8eEADFd6b4F6e464928645a5569df30EA708ba9
Yesterday i did one transaction on bnb smartchain transaction success but still not receive I my wallet
This is my BNB smart chain address :::0x79a57369fdC6DFa10Bc319B229372a96Aa82a316
My BNB smart chain address ::::0x79a57369fdC6DFa10Bc319B229372a96Aa82a316
0x79a57369fdC6DFa10Bc319B229372a96Aa82a316
Summary
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Please help i transferred 19$ worth of bnb from binance to trust wallet it say completed but not received
Hello @wulfricjames6
To better assist, please send the following information:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
- Transaction hash or link (if you have any, please copy and paste)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
Tx id:0xbf94ef9ea5ca4539e8e5c2aa70d8942483cb49c3904302366fcdf07723dd66e5
It doesn’t allow me to post pictures
App version
6.25
Wallet address
0x0486c1fa37ED4d644B8d99C6f151991545BaCe1C
Txid: 0xbf94ef9ea5ca4539e8e5c2aa70d8942483cb49c3904302366fcdf07723dd66e5
Please help.
Thanks for the feedback,but i do not recognize the above transaction.
How do i stop this from happening again.
@wulfricjames6 Unfortunately your wallet may be compromised then and i’d advise not to transact with that wallet again but create a new one.
We also have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one.
Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
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