Here is the screenshots

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Continuing the discussion from Please, help me!:

Thank you so much for replying. I opened ticket on the day of the fact by TrustWallet and also by email for support and nothing was done. Thanks in advance.
Andre

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Screenshot_20211021-125335_Trust Wallet
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Screenshot_20211021-125327_Trust Wallet
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Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

Learn more about how to protect your cryptos and new wallet: