I have a similar problem - i connected my wallet to a scam-link, they stole my address logged into my wallet and stole my assets.
I tried to reach the support with the „create ticket“-function inside the App, but didn’t got no answer until now. As this was about 2 weeks ago, I am trying here now.
My actual problem which could potentially be solved, is that I have still some token staked on a Launchpad-site. I can’t just unstake and send to my wallet as there must be a bot installed on it by the scammers.
I think that because two days after most of my assets were stolen, I tried to rescue some token which were left, because they were only visible on Pancake Swap. So I did. put a small amount of BNB in my wallet again to pay the fees for swapping and rescuing the remaining tokens. This BNB amount was stolen again just in about a minute after I sent it to my wallet. So this must have been by a bot. Later on the remaining tokens were also gone.
However, my wallet is connected with MetaMask, which connects it with the Laimchpad-Site. The staked tokens are still there and I want to rescue these.
Now i am asking you, if you can delete the bot on my wallet and probably deactivate the possibility of installing any new bot on it, so I can unstake my token from the Launchpad, (which will then be transferred to my compromised wallet) and then immediately send them to an other wallet before they get stolen also.
After that I have to delete my wallet and create a new one, that s for sure. But I want to rescue the few token which haven’t been stolen yet…
Thank you !!!