dear sir/madam
I just updated my iphone after I restored my trust wallet but there is no funds, and my wallet address are changed note(I don’t have any other wallet) could you please help me out to solve this problem!
1 Like
Please read linked article and Follow the steps mentioned there.
There is no solution after reinstalling app i put recovery perhaps but my wallet address change
Addresses Changes only when user’s use different seedphrase than they had balance in it
But i had written in the piece of paper how it could be change? After reinstalling i am facing this issue
Please make sure that you have the right set of words. Here is a guide that might help: Cannot Import Wallet "Invalid mnemonic phrase" Error
2 Likes
I was instructed by Trust support to update, delete and re-import my wallet. Now all my BInance chain transaction is now gone. I hope this can be fixed because I have money that will be lost. I cannot believe this is happening,
4 Likes
Don’t worry about transaction history, Would you please what’s the problem you are facing?
4 Likes
My coins are missing I don’t understand what to do help me pls !!! This is
4 Likes
I bought 2 tokens 2 days ago and I never received the funds from those purchases in your trust wallet. I’ve provided all transaction, my wallet address and received address previously to a person called Alan that is from the Trust Wallet customer support and awaiting a response.
1 Like
I understand your frustration. I tried to transfer funds into BNB on my trust wallet and no confirmation has come through. This is a new issue.
Have your issues been resolved?
Problem is after reinstalling the trust wallet app no funds address are changed same recovery phrases but we got new address without funds,
Has anyone been able to recover there missing funds?
Sounds like this is a big issue for lots of people
6 Likes
same here, its been 2weeks since i made deposit and never received funds in trust wallet. Contacted support but haven’t heard back from them since their last reply over 7days ago. Frustrating and ridiculous customer service!
Hi dqsmith, I’m losing patience, they need to get better. A lot of people have a lot of money invested and there is accountability taken by trust wallet or phone number to call for them to fix the missing funds.
Hi there. The coins in my wallet are missed. I did not make any transactions, am just hodlin’ my coins. But I found some information at bcsan, but I can not attach the screenshots! There is written that coins are transfered from my address to another. But I did not do it. Could u please help with this issue? Thank u in advance for ur assistance and answer!
My wallet address : 0x64c8F48e28e18bD56F8dfE8f6ebBD29EC77Ad8F6
Transaction hash(BLINK) : 0x6dd35b545ed951b38c9ab9cd57fcb7b52e78365576dc8429cb6af6c392c392a9
Transaction hash(safemoon): 0x7e76dc68bb961ab1a754baf6d8204ceba6495f0c29485a74b5962fb5f152b5f6
2 Likes
I swapped smart chain TWT, it was successful but I can’t see it on my trust, please I need help
HI there I have bought this ZIL but did not received it, and it is stated that transaction is successful, this is the address of it:
bnb1vyv76c4nm8kst4ctklvshx5mm4etlhr7wuvfwg
It looks like it went on the wrong address, can you help me with this?
1 Like
then what should i do?
someone help me plz!
i have tried the answers to same questions. but its didnt help.